Corporate report

HMRC: single departmental plan 2015 to 2020

Our single departmental plan describes HM Revenue and Customs' (HMRC's) priority objectives for 2015 to 2020.

• From: HM Revenue & Customs
• Published: 19 February 2016
• Last updated: 13 July 2017 — See all updates

This publication was withdrawn on 14 December 2017

This has been replaced with another version.

Documents

Single departmental plan 2015 to 2020

HTML

Details

You can use the plan to track the department’s progress towards achieving its priority objectives.

The plan will be delivered within the settlement agreed in the 2015 Spending Review.

You can find more detailed information on how HMRC is doing in our quarterly performance updates.

Published 19 February 2016
Last updated 13 July 2017 + show all updates

1. 13 July 2017

   Updated to include performance figures for January to March 2017.

2. 16 February 2017

   Corrected number of customers using their personal tax account by December 2016 from 7.6m to 7.4m.

3. 16 February 2017

   Updated to include performance figures for October to December 2016.

4. 22 December 2016

   Updated to reflect performance figures for July to September 2016.

5. 10 November 2016

   Updated to reflect performance figures for April to June 2016.

6. 24 May 2016

   Updated with targets for 2016 to 2017.

7. 19 February 2016

   First published.