Research and analysis

HMRC stakeholder research 2013

Research carried out by Ipsos MORI among HM Revenue & Customs (HMRC) stakeholders in 2013.

• From: HM Revenue & Customs
• Published: 5 February 2014

Documents

HMRC Stakeholder research

PDF, 154 KB, 5 pages

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Details

Ipsos MORI was commissioned by HMRC to undertake research among its stakeholders (corporates, politicians and journalists) to answer two over-arching research questions:

Understand perceptions of HMRC among this stakeholder group

• How is HMRC performing?
• What is driving attitudes?
• How has this changed since 2012?

Obtain meaningful insight into how HMRC currently manages stakeholder relationships and how this can be improved

• What are relationships with HMRC like?
• How has this changed since 2012?
• How can HMRC better engage its stakeholders?

Published 5 February 2014