Research and analysis

HMRC Stakeholder Research 2023

This report describes the main findings from HMRC's annual stakeholder research.

From:
HM Revenue & Customs
Published
17 July 2023

Documents

HMRC Stakeholder Research 2023

Ref: HMRC research report 706

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Details

HM Revenue and Customs (HMRC) uses the results of the stakeholder engagement research to help understand the views of its main stakeholders and inform future engagement and communications with these groups.

The report examines their:

  • general perceptions of HMRC, including favourability and advocacy
  • awareness of HMRC and knowledge about its remit, vision and priorities
  • perceptions of HMRC’s performance
  • views of HMRC’s engagement with stakeholders

This report presents the results from the annual survey from 2023.

Updates to this page

Published 17 July 2023

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