Guidance

A5/2022: Housing Benefit Award Accuracy Initiative for financial year ending March 2023

Updated 20 December 2022

Guidance manual

The information in this circular does not affect the content of the Housing Benefit (HB) Guidance Manual.

Who should read

All Housing Benefit staff

Action

For information

Subject

Housing Benefit Award Accuracy Initiative for financial year ending March 2023

Queries

You can get extra copies of this circular/copies of previous circulars.

For queries about the general or technical content of this circular, email: lawelfare.frauderrordebt@dwp.gov.uk

If you need to ask about the distribution of this circular, contact lawelfare.correspondence@dwp.gov.uk

Recipients may freely reproduce this circular.

Introduction

1. The Department for Work and Pensions (DWP) will continue to work with local authorities (LAs) to tackle fraud and error through the Housing Benefit Award Accuracy (HBAA) Initiative from 4 April 2022 onwards and has secured funding of approximately £11.4 million for the financial year ending (FYE) March 2023.

2. This circular sets out all the details of the HBAA Initiative for FYE March 2023. The funding is designed to support LAs undertaking the prescribed activities to proactively identify unreported changes and make sure the right amount of benefit is paid to the right person at the right time.

3. In consultation with LA representatives on the Practitioners’ Operational Group (POG), the Local Authority Partnership, Engagement and Delivery (LA-PED) division has agreed that participation should be in line with the Verify Earnings and Pensions (VEP) service. In other words, we shall assume that LAs will participate unless they provide exceptional reasons not to.

4. Examples of exceptional circumstances could include a cyber-attack, loss of IT or building.

5. An all LA call was held on 10 March 2022 at 11am. A recording of this call can be found on Glasscubes (posted on 17 March 2022).

Background

6. LAs were advised in March 2020 about the launch of the new HBAA Initiative with effect from April 2020 via circular HB A5/2020. However shortly after, following consultation with POG and the LA Welfare Steering Group, LA-PED made the decision to pause the Initiative in response to the COVID-19 pandemic.

7. We then wrote to LA Revenues and Benefits managers and Chief Finance Officers on 4 August 2020 about relaunching the HBAA Initiative from 5 October 2020, (see circular HB A9/2020 for further details).

8. A further two start dates were also offered to LAs of 2 November and 30 November 2020.

9. The HBAA Initiative was successfully relaunched and, despite the pandemic, 267 LAs opted to take part for the remainder of the FYE March 2021 (year one).

10. Participation in the HBAA Initiative for FYE March 2022 (year two) remained voluntary with the option of three opt in dates (6 April, 5 July and 4 October). There was also the option to opt out for FYE March 2022.

11. 239 LAs opted to take part for FYE March 2022, despite the additional pressures brought about by the pandemic, (see circular HB A6/2021 for further details.)

HBAA Initiative funding for FYE March 2023

12. A launch letter for FYE March 2023 (year three) was sent to all LAs on 16 February 2022, providing details of DWPs plans to continue focusing on improving award accuracy for HB with effect from 4 April 2022.

13. LAs participating in the FYE March 2023 will receive additional funding to enable them to undertake the following activities:

  • HB Full Case Reviews (FCRs)
  • HB Matching Service (HBMS) referrals, including:
    • Self-employed Earnings Reviews (SERs)
  • the correct recording of cases and the return of management information (MI) to DWP, including:
    • the correct recording of case outcomes on LA IT systems to inform SHBE (Single Housing Benefit Extract)
    • the return of clerical MI to DWP for HBMS case outcomes for FYE March 2022 (year two) in line with June 2022 planned return dates (up to 1 July 2022)

Note: LAs are still required to continue to return clerical spreadsheets for all HBMS referrals received up to and including February 2022, until all referrals have had an outcome notified to DWP. This is to ensure HBMS MI remains accurate; albeit outcomes notified after planned June 2022 returns will not count towards year two HBAA performance. (LAs should refer to paragraphs 66–75 for more detail).

14. The frequently asked questions (FAQs) on the Initiative have been shared with LAs and version 2 is available on Glasscubes in the HBAA Initiative folder. This will be updated regularly.

15. Funding for FYE March 2023 was secured in the 2020 Spending Review. The settlement from HM Treasury included funding up to FYE March 2025. DWP has assured HM Treasury the funding will be used to pay for additional staff or to backfill for existing staff.

16. However, LAs are allowed some flexibility to spend the funding on relevant activities carried out in connection with administering the HBAA Initiative. This could include the purchase of software that will make the HBAA Initiative review process more effective. Any use of robotics solutions must be in line with DWP policy. Please refer to the letters from Paul Selby sent by email to LAs on 15 February and 3 June 2021.

17. LAs who choose to use part of the funding to purchase software should notify DWP at lawelfare.frauderrordebt@dwp.gov.uk as soon as possible with details of what has been purchased and the amount and/or percentage of funding used. This information is required to form a complete picture of LA performance and potentially to help identify and share process efficiencies.

18. LAs should note that if the option is taken to use funding for non-staffing solutions, full performance will need to be maintained.

Volumes and maximum funding amount payable to each participating LA

19. The volumes and funding amount payable to each LA is attached at Annex D. These amounts are confirmed in circular HB S7/2022 and a single payment paid into LA bank accounts in April 2022.

20. LAs are asked to complete activities monthly leading to 100% completion of their funded activities by the end of the 12 months.

21. Funding continues to be based on the same unit costs as previous years, so individual LA allocations should be broadly similar to FYE March 2022 volumes and funding:

  • FCR £21.43
  • SERs £31.16
  • HBMS £13.26

22. Do note that these unit costs are averages and we acknowledge that the complexities of some cases will mean that more time is needed to complete some reviews.

23. The FYE March 2023 national funding figure for FCR is relatively similar to the FYE March 2022 figure. This contrasts with the HBMS and SER funding figures which decreased by 13% and 15% respectively from the year before.

24. This decrease in funding is driven by the reduction in HB caseloads. The HBMS and SE caseloads decrease every year, but FCR caseloads stay constant as we select the top 400,000.

Performance management approach

25. DWP is conducting analysis of the performance for year one of the HBAA Initiative. The return-on-investment assessment looked at estimates of four savings components common to all three parts of the Initiatives:

  • historic overpayments
  • future overpayments prevented
  • overpayments detected and recovered anyway, and
  • underpayments

26. The findings are that, although there was a variation across the LAs participating, overall, the scheme had delivered as intended. We plan to build on this further by engaging with individual LAs over the course of the FYE March 2023 to explore good practice.

27. LA-PEDs Performance Development Team (PDT) will receive regular performance information on the Initiative’s activities. PDT will monitor this information as it comes through and engage directly with LAs where performance does not appear to be in line with funding expectations.

28. It is for individual LAs to profile completion of activities over the duration of the Initiative. However, for performance management purposes the assumption will be that LAs will complete 100% of their funded activities, consistently month on month, over the 12-month duration of the Initiative.

29. PDTs Performance Relationship Managers (PRMs) continue to undertake their routine regular calls with HB service managers within each LA. LAs should use this opportunity to discuss the HBAA Initiative and to provide details of their delivery plans.

30. Many LAs will also be aware that PDT offer a free professional consultancy support. If any LA wish to work with them on this, or any aspect of HB service delivery, they will assign someone to provide this support. LAs can contact PDT at lawelfare.pdt@dwp.gov.uk

Recovery of funds

31. DWP may have to seek the recovery of some or all the funding where after working with an LA over a period, performance improvement has not been realised or sufficient evidence of exceptional circumstances has not been provided. Examples of exceptional circumstances have been given in paragraph 4 of this circular.

HBAA Indicator scores

32. DWP has temporarily paused the issue of the HBAA Indicator scores to allow LAs to concentrate on the Initiative. LA-PED will let LAs know when this will be resumed.

FCR activity

Definition of the FCR activity

33. An FCR requires the LA to look at and consider all the current claim details and evidence associated with the claim, as well as any other fresher information or evidence they can source for the weekly HB award to be reviewed.

34. We are not prescribing how LAs undertake these reviews. The key elements are that LAs should:

  • review and validate whether the current information associated with the claim remains correct
  • seek evidence from the claimant and or their representative, either face to face, over the phone, digitally or by post
  • use all available data including digital (where appropriate), with the aim of identifying any changes of circumstances and recalculating a claimant’s HB award accordingly

Targeted FCRs

35. From 4 April 2022, LAs will need to undertake FCRs on their share of the top 400,000 HB cases identified nationally by the HBAA risk score.

36. The risk model predicts the probability of a HB case having a change of circumstance and is a good predictor of the likelihood that a case has an unreported change of circumstances and that LAs will get the greatest return on investment by reviewing high risk cases.

Data description

37. In January 2020 the ‘Risk Based’ caseload data LAs historically received with their HBMS referrals was decommissioned, whilst a new methodology was developed and tested.

38. From March 2022, all LAs will receive their Caseload Risk Data as part of their monthly HBMS files delivered via Transfer Your Files. Each ‘live’ HB claim, informed by each LAs latest Single Housing Benefit Extract (SHBE) return, is assigned a ‘risk’ score, with claims ranked from highest risk to lowest risk in the report.

39. The top 400,000 cases attracting the highest risk scores are identified separately at a national level, apportioned, and then marked accordingly within each LA’s monthly data.

40. LAs are asked to undertake an FCR on at least the volume of cases funded, starting with those with the highest risk scores. Where the LA has already undertaken an FCR within the previous 12 months, the LA will need to determine the value of undertaking a further review on a case by case basis. If the LA chooses not to review the case again, they should move onto the next suitable case on their risk score list for consideration (see paragraphs 52 to 58 ‘Skipping’ cases and deletion of non high-risk cases)

41. Where volumes of separately identified high risk cases are lower than expected (in other words, based on the resource funded to undertake FCR activity) then the LA should consider undertaking additional FCRs based on the next suitable case on their risk score list.

42. The Caseload Risk Data will be refreshed monthly. LAs are likely to see fluctuations in those cases marked as high risk due to a number of factors, such as changes in the live caseload, changes to HB claimants’ circumstances or seasonal factors built into the DWP risk model, which allocates the risk score.

43. LAs should note there is no expectation to action all cases scored as a high risk within the month the data is received. FCR case volumes should be profiled to be conducted over the operational year (end of FYE March 2023). Refreshed data will see changes each month to the volumes communicated.

Data delivery

44. LAs will recognise the Caseload Risk Data through the following file name AOBWR627_LAID_RISK.csv.

45. LAs will be expected to identify volumes of cases from the file each month and upload into their IT Systems to commence FCR intervention activity. LA IT software supplier guidance is available to support LAs in the uploading of cases in a format acceptable to your IT System.

46. The first download of data (HBMS File) in scope of FYE March 2023 activities was issued to LAs between the week commencing 7 March 2022 and the week commencing 28 March 2022 (weeks one to four of the HBMS data sharing cycle).

47. The final download of data (HBMS File) in scope of FYE March 2023 activities will be issued to LAs between week commencing 6 February 2023 and week commencing 27 February 2023 (weeks one to four of the HBMS data sharing cycle).

Supported accommodation (Specified exempt) and temporary accommodation HBAA Initiative guidance

48. The HBAA risk model predicts that supported accommodation and temporary accommodation cases are of a higher risk than the average HB case and are, therefore, more likely to have a change in a 12-month period.

49. LA-PED has listened to feedback from LAs who believe that the way in which they manage supported accommodation and temporary accommodation cases assists in identifying changes as they happen. Research confirms that although these types of cases are classified as high-risk, they may have low impact on benefit recalculation.

50. LAs do not need to default to supported accommodation and temporary accommodation cases for FCR purposes and can select from lower risk cases provided that LAs:

  • are assured that the relationships with the supported accommodation and temporary accommodation providers are robust and that they share all necessary changes timeously
  • have other processes in place to manage and capture all changes in relation to supported accommodation and temporary accommodation caseloads
  • consider carrying out an FCR on individual supported accommodation and temporary accommodation cases where it would be appropriate to do so

51. If an LA decides that they will not carry out FCRs on supported accommodation and temporary accommodation cases due to reasons listed above, we strongly recommend that a small sample of cases are chosen regularly to ensure systems and processes are effective in capturing changes.

‘Skipping’ cases and deletion of non high-risk cases

52. The risk model selects cases where there is a likelihood of a change occurring and not of an overpayment occurring.

53. See paragraph 33 for the FCR definition. Those LAs who participated in the Initiative for years one and two may have already reviewed some of the cases marked with a ‘Y’ as high risk.

54. If the same cases appear as high risk that have already been recently reviewed, in other words within past 12 months, LAs may move to these cases further down the list. Where these are not marked with a ‘Y’ LAs should use local knowledge of their caseload to then select the most appropriate cases for review.

55. For LAs who are new to HBAA, the risk model should be followed to review the cases marked as high risk. LAs can then start skipping cases as described above when they are sure the cases marked as high risk have already been reviewed.

56. LAs do not necessarily have to delete all the cases without the ‘Y’ indicator (for high risk cases) as per IT software supplier risk file loading instructions. As an example, if an IT software supplier loading instruction states:

  • “Column N - You may want to remove records that do not have column N - top 400k equal to Y from the csv file. That way LAs can concentrate on these records. Then delete this column.”

Filtering toolkit

57. Some LA IT software suppliers may already have provided functionality that assists LAs filtering cases where recent FCRs have been undertaken.

58. However, for LAs who need additional functionality filtering their cases, a bespoke excel spreadsheet with user instructions has been provided by an LA and uploaded to Glasscubes for the benefit of all LAs. This can be found within each of the IT software supplier areas and in the HBAA folder in the LA Data Share (All LAs) area.

The documents are:

  • Primary spreadsheet for HBAA reviews (Excel document)
  • HBAA high risk spreadsheet – filtering procedure (Word document)

Actions for LAs in preparation for April 2022

59. Accurate MI recording is a vitally important part of the Initiative for all component parts (after actioning the FCRs, SERs and HBMS cases). See circular HB A5/2020 for further details.

60. To support performance monitoring, it is important that LAs who receive funding for the FYE March 2023, fully and accurately record information in line with guidance on their IT systems, to enable capture of MI through SHBE for FCRs, SERs and HBMS referrals.

Setting the intervention

61. Set an intervention on your systems for all FCRs and HBMS/SER referrals. This will ensure the recording of an R Record (Fraud Intervention Record) within SHBE and the accurate collation of MI for the total HBAA case volumes undertaken by LAs.

62. FCR interventions should be identified by selecting ‘High Risk Score Case Referral from HBMS’ from the drop-down menu.

63. HBMS/SER interventions should be identified by selecting ‘HBMS Data Match Referral’ from the drop-down menu.

Recording the outcome

64. LAs should follow the guidance and use the new change source codes to record outcomes:

  • LAs should be using FCR (SHBE code 21) from the dropdown and not LAINTREV [SHBE code 8]
  • LAs should also be using HBMS (SHBE code 20) from the drop-down menu for HBMS referrals

65. More details on the process for setting and recording outcomes within LA IT systems for all HBAA interventions is included within HBAA process guides, held within IT software supplier areas on Glasscubes.

Transitioning from year two (FYE March 2022) to year three (FYE March 2023)

FCR

66. For those LAs who participated in HBAA year two, the last date for input of a FCR intervention start date on LA IT systems to count towards year two performance will be:

  • SHBE Week one LAs – March SHBE extract date or Friday 4 March 2022 whichever is the earlier (Week commencing 7 March HBAA year three data received)
  • SHBE Week two LAs – March SHBE extract date or Friday 11 March 2022 whichever is the earlier (Week commencing 14 March HBAA year three data received)
  • SHBE Week three LAs – March SHBE extract date or Friday 18 March 2022 whichever is the earlier (Week commencing 21 March HBAA year three data received)
  • SHBE Week four LAs – March SHBE extract date or Friday 25 March 2022 whichever is the earlier (Week commencing 28 March HBAA year three data received)

67. LAs should continue to follow-up and record outcomes for all interventions set up on their IT systems on or prior to the dates listed above.

HBMS

68. Due to the length of time it can take to complete a review, LAs should continue to complete clerical HBMS MI spreadsheets received up to and including February 2022, until such time that all referrals have had an outcome notified to DWP.

69. Note: Any outcomes recorded up to the date of your June SHBE extract date on your IT systems for FCR interventions started up to 25 March 2022 (see the four-week SHBE cycle above) or on HBMS clerical MI spreadsheets up to February 2022 referrals submitted to DWP in line with June returns, will be captured and included as part of HBAA year two end of year reporting.

70. LAs can monitor their own performance for year two by using:

  • HBMS clerical MI returns (to February 2022) regarding HBMS/SER referrals submitted with updated outcomes and/or data extraction from SHBE for FCRs up to June SHBE extract date for FYE March 2022 – see Annex A for the full list of HBMS codes

71. LAs can monitor their own performance for year three by using:

  • SHBE Returns which provide intervention volumes and outcomes for both HBMS/SER and FCR. Noting that only interventions commenced after the 7, 14, 21 and 28 March 2022 linked to the HBMS cycle will count towards year three performance

Accurate HBMS MI recording – HBAA year three

72. Transition to Automated HBMS MI recording through SHBE for FYE March 2023 means:

  • downloading the new HBMS MI software (delivered between December 2020 and March 2021)
  • installing that software
  • using that software to record case outcomes
  • reading the IT software supplier guidance to ensure the right codes are being used in the right outcome circumstances – noting that HBMS/SER interventions must be set from the HBMS referral and not as stand-alone interventions
  • ensuring all staff actioning cases are familiar with the HBAA Initiative process guidance, adjudication circular and are compliant with the standards set

General advice

73. All LAs have confirmed to DWP that they have downloaded and deployed the Automated HBMS MI software made available between December 2020 and 2021. However, many LAs are still to evidence and provide assurance that they are complying with the correct processes to enable the accurate recording of HBMS/SER MI.

74. For these LAs, the process guides are available on Glasscubes. DWPs Performance Relationship Managers and LA IT software suppliers are also available to help any LA struggling with the accurate recording of HBMS/SER activity on their ‘front end’ IT systems and SHBE MI.

75. This is important as the risks of inaccurate MI can result in understated performance and the clawing back of funds. Taking action now is vital for FYE March 2023 MI recording, due to the SHBE reporting time lags.

FCR and HBMS/SER MI and DWP monitoring

MI

76. LA activity associated with FCRs and HBMS/SER undertaken will be monitored by DWP through SHBE. Specifically, we will be extracting data from the fraud and error detection activities, change and error Records.

77. We have introduced functionality to enable the capture of HBMS MI via SHBE and will be assessing LA compliance in recording HBMS/SER accurately on their IT Systems during FYE March 2023.

78. The current clerical process has been decommissioned for all HBMS/SER referrals received by LAs from March 2022 onwards, albeit clerical returns should continue to be made for all referrals received up to and including February 2022 until such time all outcomes have been notified to DWP.

79. A list of the actual SHBE fields DWP will be monitoring is included below:

Fraud and Error (F&E) detection activities record

Field 171 Date Fraud activity initiated
Field 173 Record as Code 1 = High risk score referral from HBMS (Used for HBAA Full Case Reviews informed by Risk data)

Record as Code 2 = HBMS Data Match Referral (Used for HBAA HBMS/SER Referrals)
Field 175 Date Fraud and Error detection activity completed
Field 176 Outcome
Field 320 Unique T-record identifier

Change record

Field 50 Weekly HB entitlement before change
Field 248 New weekly HB entitlement after the change
Field 251 Date LA first notified of change in claim details
Field 253 Date change of details are effective from
Field 254 How was the change identified?

Record as Code 21 = Full Case Review (Used for HBAA Full Case Reviews informed by Risk data

Record as Code 20 = HBMS (Used for HBAA HBMS/SER referrals)

These are new options on the LA IT ‘front end’ drop down menu
Field 255 Date supersession decision was made on the HB claim
Field 320 Unique T-record identifier

Error record

Field 264 Weekly HB underpayment
Field 265 Total HB underpayment
Field 320 Unique T-record identifier
Field 337 Total HB overpayment
Field 338 Weekly HB overpayment
Field 339 Start date of payment error period
Field 340 End date of payment error period
Field 341 What was the cause of the overpayment

80. It is imperative that LAs are compliant with their IT supplier guidance in recording information both fully and accurately on the front-end IT Systems for activity relating to:

  • fraud and error detection
  • change
  • error

81. These data fields will feed the SHBE fields against which DWP will extract MI as detailed above.

82. It is essential that LAs put processes in place to ensure compliance in the accurate recording of FCR and HBMS/SER information on front end IT Systems, which in turn is captured via SHBE to inform DWP MI reports. Failure to comply will impact both LA’s and DWP’s ability to effectively monitor performance and result in potentially unproductive engagement with your LA by PDT.

83. LAs should engage with their LA IT supplier where they have any queries about their LA IT supplier guidance to make sure they are recording all required MI correctly.

84. Specifically, LAs should ensure that:

  • FCR ‘Reason for Fraud and Error Detection Activity’ is captured as ‘Code 1 – High risk score referral from HBMS’ (SHBE Field 173)
  • HBMS/SER Reason for Fraud and Error Activity is captured as ‘Code 2 - HBMS Data Match Referral’ (SHBE Field 173)

85. LAs must not use ‘Code 1 = High risk score referral from HBMS’ to identify the setting up of any other fraud detection activity, not directly attributed with the new Caseload Risk Data or Code 2 = HBMS Data Match Referral to identify the setting up of fraud detection activity, not directly attributed with HBMS/SER referrals. This is to avoid the corruption of data extracted by DWP from SHBE to monitor LA performance.

86. Similarly, when recording the source of a Full Case Review’s change in circumstances (Field 254) LAs should identify via Code 21 Full Case Review. This is a new option on the dropdown menu and supersedes the setting of Code 8 LA Intervention Review. When recording of the source of a HBMS/SER change in circumstances (Field 254) LAs should identify via Code 20 HBMS.

87. The SHBE timetable of returns for FYE March 2023 is provided at Annex C.

HBMS referrals, including SERs

Data description

88. LAs already receive HBMS referrals monthly. All HBMS referrals issued to participating LAs need to be actioned. In addition to the self-assessment income business rules, there are 21 rules in total. A list of the rules can be found at Annex B. Additional information on the rules can also be found by accessing the HBMS Rules Guide, which is available on Glasscubes.

89. The self-employment data consists of four HBMS business rules, as follows:

  • HBSA002: a separate business rule which identifies non declared self – employed earnings under £10,000
  • HBSA003: highlighting potential discrepancies between earnings declared by the HB claimant/partner to HM Revenue and Customs (HMRC) and LA IT Systems (potential overpayments)
  • HBSA004: highlighting potential discrepancies between earnings declared by the HB claimant/partner to HMRC and LA IT Systems (potential underpayments)
  • HBHB405: a rule that replicates the self-employment review data issued to LAs in FYE 2019, identifying where no change has been made to self-employed earnings notified to the LA within the last 12 months. This was re-launched week commencing 7 September 2020

91. It should be noted that cases of non-declared earnings that exceed £10,000 are identified and submitted direct to DWP Fraud Investigations for considered action. LAs do not receive these referrals.

92. In April 2022, HBSA002, HBSA003 and HBSA004 rules will be updated to match data against the tax year 2020 to 2021. Details of this change will be notified to LAs via the LA Welfare Direct bulletin.

Data description

93. During FYE March 2023, each LA will continue to receive the HBMS referrals (including SERs) as part of their monthly HBMS suite of rules.

94. The first download of data in scope of FYE March 2023 activities was issued to LAs between week commencing 7 March 2022 (Week 1 of HBMS data sharing cycle) to week commencing 28 March 2022 (Week 4 of HBMS data sharing cycle).

95. The final download of data in scope for FYE March 2023 activities will be issued to LAs between week commencing 6 February 2023 (Week 1 of HBMS data sharing cycle) and week commencing 27 February 2023 (Week 4 of HBMS data sharing cycle).

96. This will constitute 12 monthly downloads of data and will form the baseline referral volumes against which HBMS activity will be monitored.

Additional HBMS fraud intervention MI

97. There are also additional HBMS MI fraud intervention requirements supported and captured by front end IT Systems, which populate the following SHBE Fields:

98. Fraud and Error detection activities record:

  • Field 316 – If activity resolves an HBMS referral provide the RMS number
  • Field 317 – HBMS Rule ID
  • Field 318 – Date of HBMS Match
  • Field 319 – If resolution of HBMS referral does not result in a financial adjustment, please indicate the reason why

99. Again it is essential that LAs familiarise themselves with ‘front end’ IT fields that require completion, to ensure this information is correctly recorded and captured for reporting purposes.

100. A key aspect of the initiative linked to receipt of funding is that LAs comply with the correct recording of cases and the return of MI to DWP.

101. LAs should refer to the HBMS Rules Guide available on Glasscubes, which has been revised to better support the accurate completion and submission of HBMS MI spreadsheet returns.

HBAA Initiative funding allocations methodology and estimated volumes

FCR allocation methodology

102. There will be around 400,000 FCRs conducted over an annual period, nationwide. DWP has secured funding on this basis, using a unit cost of £21.43 per review. Each LA has been allocated funding based on the average number of their caseload that appears in the top 400,000 cases nationally in the period January to December 2021.

FCR volumes and funding

103. Funding was calculated for each LA separately and is based on an expected volume of FCRs. These can be scheduled throughout the financial year. However, it is expected that they should be as evenly spread as possible throughout the year.

104. The national number of high-risk FCRs we are asking LAs to conduct in FYE March 2023 (year three) is approximately 400,000; this is the same number as in FYE March 2022. However, please note that there may be differences for individual LAs’ annual allocation of FCRs between FYE March 2022 and FYE March 2023. This will be as a result of any changes in an LA’s caseload composition over the last year that we observed on SHBE.

105. Please also note that the national number of HBMS and self-employed review (SER) matches in FYE March 2023 will decrease by 13% and 15% respectively compared with the year before. This decrease is driven by the reduction in HB caseloads. And as with FCRs, please note that changes in any specific LA’s HBMS and SERs allocation will depend on local changes in each LA’s caseload mix.

FCR unit costs calculation

106. The unit cost of £21.43 is based on an FCR taking 57 minutes. This average was derived from the FCR pilot involving 16 LAs. LAs taking part reported an average duration of 24 minutes as the time taken to conduct an FCR. However, there was a lot of variation depending on the complexity of the case. LA-PED consulted with a number of LAs and agreed to increase the unit cost to £21.43 (57 minutes) to account for complex cases and the cost of HB debt collection, appeals and any supporting clerical administration.

107. The risk model used to calculate the risk associated with a HB case has a seasonal element and as such there will be some months when you have a much higher or lower number of cases in the top 400,000. We encourage LAs to spread the full case review work over the course of the year and not allow cases to build up towards the end of the year.

HBMS referrals allocation methodology

108. The total funding for completion of all HBMS referrals (not including SERs – see below for separate detail) was determined by calculating the cost of actioning all referrals issued in FYE March 2019, and adjusting this, using forecasts for FYE March 2022.

109. The funding allocation for each LA has been determined by calculating the percentage of the national caseload their caseload accounts for (as at October 2021) and applying this percentage to the total funding pot.

110. It has been calculated on this basis so that those LAs who already manage the accuracy of their HB caseload are not losing out.

SER allocation methodology and funding

111. As opposed to the other HBMS referrals, the total funding for the SERs was based on the forecasted self-employed caseload for April 2022, using a unit cost per review of £31.16.

112. The funding allocation for each LA has been determined by calculating the percentage of the national self-employed caseload that their self-employed caseload accounts for (as at October 2021) and applying this percentage to the total funding pot.

113. It has been calculated on this basis so that those LAs who are already proactive in reviewing their self-employed caseload do not lose out.

SER volumes

114. The volume of SER referrals is expected to reduce throughout FYE March 2023 as cases move to Universal Credit or have a change of circumstances.

115. If an LA believes that the volume of SER referrals (Annex D) is not an accurate reflection of the volume of self-employed cases for their authority, they will need to ensure that all self-employed cases are accurately recorded on their HB IT system and ultimately SHBE, so that funding can be more accurately allocated in future years.

116. The total funding allocation is lower than that issued in 2021 as it is based on the forecasted self-employed caseload for FYE March 2023.

117. The unit cost of £31.16 is based on a review length of 82 minutes. This is the same amount as previously provided for the SER in 2019 and includes an element for overpayment recovery action and accounts for the complexity of the work and any supporting clerical administration.

Other fraud and error activities

118. Other business as usual Fraud and Error activity should continue as normal.

Annex A: HBMS codes

This following list should be used to decide which result code should be selected for a HBMS referral outcome where it has identified there has been no under or over payment made to the HB claim.

The purpose of these HBMS result codes are for MI only and using the codes does not influence the generation of HBMS referrals.

It is impossible for DWP to devise a code to cover every single activity that could be carried out during a live claim. LAs are advised to select the code that best describes the circumstances.

Code 1
Duplicate Referral
This code should be selected if more than referral has been received for the same claimant.

This could include more than one referral under the same HBMS rule or

It could be used if more than one HBMS referral is received under different HBMS rules but for the same claimant. It is expected that all the HBMS referrals should be actioned but could be recorded within one activity and the remainder of the referrals could be recorded as duplicate.
Code 2
Changes due to Universal Credit
Any changes made to a HB due to a claim of Universal Credit.
Code 3

Retrospective Change
In between the date of the DWP HBMS data match and the DWP issuing the referral, a change of circumstances has been reported by the claimant and the referral has already beenactioned by the LA.
Code 4
Backlog of Work
Although the LA was aware of information in relation to a HB claim that would generate an HBMS referral, the LA has not had time to start their action prior to the HBMS referral being issued.
Code 4E
IS/JSA Clerical Case
Income Support or Job Seekers Allowance has been paid or is currently being paid clerically.
Code 4Z
Case already under investigation prior to receiving the HBMS data match
The LA was already investigating the information that generated the HBMS referral prior to it being received.
Code 6
Unable to trace Occupational Pension
No Occupational Pension payments could be traced for the claimant.(To be used on the Occupational Pension rules only.
Code 6F
Lump Sum Payment
The claimant has received a lump sum payment as part of their Occupational Pension. (To be used on the Occupational Pension rules only)
Code 6G
Claimant Deceased
The claimant has died, and no overpayment has been created.
Code 6Z
LA Error
Incorrect information was processed as part of a HB claim that resulted in an HBMS referral being issued.(LAs must correct the error to prevent further referrals being generated).
Code 7
Terminated Claim
Should be used upon the closure of a HB claim.
Code 8 Non dependant still applicable.
Code 11
Still below applicable amount / No affect to benefit
The discrepancy was highlighted by the HBMS referral but once corrected the change had no effect on the amount of HB in payment.
Code 12
LA Data Error
An HBMS referral has been generated due to an error found within the LA IT system.
Code 13
HBMS User Error
This code should be used when no other codes are suitable.
Code 14
DWP / External Data Source Error
The HBMS referral has been generated because of incorrect data outside of DWP or an LA. This could include: His Majesty’s Revenue and Customs (HMRC) or Prison Service.
Code 15
Temporary Absence
The claimant was previously or is currently temporarily absent from the HB address and does intend to return.
Code 16
Claimant Vacated
The claimant no longer lives in the property where HB is being claimed and can no longer be contacted, therefore the LA has closed the HB claim.
Code 17
HB address correct
The LA is satisfied that the address they hold for the claimant is correct.

Annex B: HBMS Self-employed Earnings rules and HBMS rules

HBMS Self-employed Earnings rules

Rule Description
HBHB405 This rule is designed to identify Housing Benefit (HB) claims where the amount of self-assessed earning declared to HB for the HB Customer and/or Partner has not changed for a period of 12 months
HBSA002 This rule is designed to identify a Housing Benefit (HB) customer and/or partner with undeclared Self Assessed (SA) earnings which are less than £10,000 per annum.
HBSA003 This rule is designed to identify HB claimants and/or partners who have declared self-employed earnings which differs from Self-Assessed declarations and result in a potential overpayment of HB.
HBSA004 This rule is designed to identify HB claimants and/or partners who have declared self-employed earnings which differs from Self-Assessed declarations and result in a potential underpayment of HB.

HBMS rules

Rule Description
HBDB101 This rule is designed to identify Housing Benefit (HB) Customers or Partners who have failed to declare that they are in receipt of Industrial Injuries Disability Benefit (IIDB).
HBES105 This rule is designed to identify Housing Benefit (HB) for customer or partners who have stated they are in receipt of Employment and Support Allowance (ESA) Income Related (IR) but there is no match within the ESA system.
HBHB001 This rule is designed to identify concurrent claims to Housing Benefit (HB) by the same person within one Local Authority.
HBHB403 This rule is designed to identify HB/CTB cases with no change to Child Tax Credit or Working Tax Credit in the last 13 months
HBHB501 This rule is designed to identify Housing Benefit (HB) and Council Tax Benefit (CTB) claims showing a dependant aged 19 and over.
HBHB911 This rule is designed to identify concurrent claims to Housing Benefit (HB) by the same person as a customer at two different LAs.
HBIB005 This rule is designed to identify Housing Benefit (HB) customers who have failed to notify the Local Authority of a change of address (within the UK) using PSCS data.
HBIC201 This rule is designed to identify Housing Benefit (HB) customers or partners who have failed to declare that they are in receipt of Carer’s Allowance (CA).
HB1C202 To identify Housing Benefit claims with a Severe Disability Premium in payment where the customer and/or partner are being cared for on a live Carers Allowance claim.
HBIS005 This rule is designed to identify Housing Benefit (HB) customers who have failed to notify the Local Authority of a change of address.
HBIS105 This rule is designed to identify claims to Housing Benefit (HB) made on the basis that Income Support (IS) is in payment, but no current entitlement to this benefit exists.
HBJS055 This rule is designed to identify Housing Benefit (HB) customers who have failed to notify the Local Authority of a change of address.
HBJS105 This rule is designed to identify claims to Housing Benefit (HB) made on the basis the Jobseekers Allowance (JSA) Income Based (IB) is in payment but no current entitlement to the benefit exists.
HBPC005 This rule is designed to identify a Housing Benefit (HB) for customer or partners (if applicable) falsely declaring that Pension Credit (PC) is in payment.
HBRM101 This rule is designed to identify Housing Benefit (HB) customers who have failed to declare a change of address.
HBRP103 This rule is designed to identify customers or partners who fail to declare receipt of Retirement Pension (RP) to Housing Benefit (HB).
HBJS212 This rule is designed to identify fraudulent HB claims made on the basis that JSA(C) is in payment.
HBPD001 This rule is designed to identify customers in an English or Welsh prison who have been or are going to be in prison for 13 weeks or more.
HBSP001 This rule is designed to identify customers in a Scottish prison who have been or are going to be in prison for 13 weeks or more.
HBBB001 This rule is designed to identify Housing Benefit (HB) Customers who have failed to declare payment of a Bereavement Benefit (BB).
HBIN004 This rule is designed to identify failure to notify the Local Authority of the death of a customer.
HBUC007 This rule is designed to identify where Universal Credit Housing Costs and Housing Benefits are in payment at the same time.

Annex C: SHBE timetable

Breaks
End of year Week commencing 28 March 2022
Spring Week commencing 30 May 2022
Christmas Week commencing 19 and 26 December 2022
Week number Day of transfer Relevant month Earliest data extraction date Data transfer date LA name LA ID number
Week 1 Monday Apr-22 28/03/2022 04/04/2022 Halton 10605
    May-22 26/04/2022 03/05/2022 Cheshire East 10609
    Jun-22 30/05/2022 06/06/2022 Cheshire West and Chester 10610
    Jul-22 27/06/2022 04/07/2022 Blackpool 12302
    Aug-22 25/07/2022 01/08/2022 Chorley 12304
    Sep-22 23/08/2022 30/08/2022 Fylde 12305
    Oct-22 19/09/2022 26/09/2022 Hyndburn 12306
    Nov-22 17/10/2022 24/10/2022 Lancaster 12307
    Dec-22 14/11/2022 21/11/2022 Preston 12309
    Jan-23 27/12/2022 03/01/2023 Bolton 20101
    Feb-23 23/01/2023 30/01/2023 Bury 20102
    Mar-23 20/02/2023 27/02/2023 Knowsley 20201
          Liverpool 20202
13            
Week 1 Tuesday Apr-22 29/03/2022 05/04/2022 Warrington 10608
    May-22 26/04/2022 03/05/2022 Allerdale 10901
    Jun-22 31/05/2022 07/06/2022 Carlisle 10903
    Jul-22 28/06/2022 05/07/2022 Copeland 10904
    Aug-22 26/07/2022 02/08/2022 Blackburn 12301
    Sep-22 23/08/2022 30/08/2022 Ribble Valley 12310
    Oct-22 20/09/2022 27/09/2022 Rossendale 12311
    Nov-22 18/10/2022 25/10/2022 South Ribble 12312
    Dec-22 15/11/2022 22/11/2022 West Lancashire 12313
    Jan-23 27/12/2022 03/01/2023 Wyre 12314
    Feb-23 24/01/2023 31/01/2023 Oldham 20104
    Mar-23 21/02/2023 28/02/2023 Rochdale 20105
          Salford 20106
          Stockport 20107
          Tameside 20108
          Trafford 20109
          Wigan 20110
          St Helens 20203
          Sefton 20204
19            
Week 1 Wednesday Apr-22 30/03/2022 06/04/2022 Hart 11706
    May-22 27/04/2022 04/05/2022 Havant 11707
    Jun-22 01/06/2022 08/06/2022 Broxbourne 11901
    Jul-22 29/06/2022 06/07/2022 Welwyn Hatfield 11910
    Aug-22 27/07/2022 03/08/2022 Burnley 12303
    Sep-22 24/08/2022 31/08/2022 Charnwood 12402
    Oct-22 21/09/2022 28/09/2022 South Oxfordshire 13103
    Nov-22 19/10/2022 26/10/2022 Vale of White Horse 13104
    Dec-22 16/11/2022 23/11/2022 Mendip 13301
    Jan-23 28/12/2022 04/01/2023 Swindon 13904
    Feb-23 25/01/2023 01/02/2023 Sheffield 20304
    Mar-23 22/02/2023 01/03/2023 Coventry 20502
          London (City Of) 30101
          Camden 40101
          Hackney 40103
          Hammersmith and Fulham 40104
          Islington 40105
          Lambeth 40107
          Lewisham 40108
          Southwark 40109
          Westminster 40112
          Barking and Dagenham 50101
          Barnet 50102
          Bexley 50103
          Brent 50104
          Bromley 50105
          Ealing 50107
          Enfield 50108
28            
Week 1 Thursday Apr-22 31/03/2022 07/04/2022 Manchester 20103
    May-22 28/04/2022 05/05/2022 Sandwell 20504
    Jun-22 02/06/2022 09/06/2022 Greenwich 40102
    Jul-22 30/06/2022 07/07/2022 Kensington and Chelsea 40106
    Aug-22 28/07/2022 04/08/2022 Tower Hamlets 40110
    Sep-22 25/08/2022 01/09/2022 Croydon 50106
    Oct-22 22/09/2022 29/09/2022 Haringey 50109
    Nov-22 20/10/2022 27/10/2022 Harrow 50110
    Dec-22 17/11/2022 24/11/2022 Hillingdon 50112
    Jan-23 29/12/2022 05/01/2023 Kingston upon Thames 50114
    Feb-23 26/01/2023 02/02/2023 Merton 50115
    Mar-23 23/02/2023 02/03/2023 Newham 50116
          Redbridge 50117
          Richmond upon Thames 50118
          Sutton 50119
15 75          
Week 2 Monday Apr-22 04/04/2022 11/04/2022 Eden 10905
    May-22 02/05/2022 09/05/2022 South Lakeland 10906
    Jun-22 06/06/2022 13/06/2022 Plymouth 11105
    Jul-22 04/07/2022 11/07/2022 East Riding of Yorkshire 17001
    Aug-22 01/08/2022 08/08/2022 Kingston upon Hull 17002
    Sep-22 29/08/2022 05/09/2022 Barnsley 20301
    Oct-22 26/09/2022 03/10/2022 Doncaster 20302
    Nov-22 24/10/2022 31/10/2022 Rotherham 20303
    Dec-22 21/11/2022 28/11/2022 South Tyneside 20404
    Jan-23 02/01/2023 09/01/2023 Sunderland 20405
    Feb-23 30/01/2023 06/02/2023 Bradford 20601
    Mar-23 27/02/2023 06/03/2023 Calderdale 20602
          Kirklees 20603
          Havering 50111
14            
Week 2 Tuesday Apr-22 05/04/2022 12/04/2022 Darlington 11302
    May-22 03/05/2022 10/05/2022 Northumberland 12807
    Jun-22 07/06/2022 14/06/2022 Hartlepool 15701
    Jul-22 05/07/2022 12/07/2022 Middlesbrough 15702
    Aug-22 02/08/2022 09/08/2022 Stockton-on-Tees 15704
    Sep-22 30/08/2022 06/09/2022 North East Lincolnshire 17003
    Oct-22 27/09/2022 04/10/2022 North Lincolnshire 17004
    Nov-22 25/10/2022 01/11/2022 Hambleton 17902
    Dec-22 22/11/2022 29/11/2022 Harrogate 17903
    Jan-23 03/01/2023 10/01/2023 Ryedale 17905
    Feb-23 31/01/2023 07/02/2023 Scarborough 17906
    Mar-23 28/02/2023 07/03/2023 Selby 17907
          York 17908
          Newcastle-upon-Tyne 20402
          North Tyneside 20403
          Dudley 20503
          Leeds 20604
          Wakefield 20605
18            
Week 2 Wednesday Apr-22 06/04/2022 13/04/2022 Luton 10201
    May-22 04/05/2022 11/05/2022 Bedford 10203
    Jun-22 08/06/2022 15/06/2022 Central Bedfordshire 10205
    Jul-22 06/07/2022 13/07/2022 Chiltern 10402
    Aug-22 03/08/2022 10/08/2022 Milton Keynes 10403
    Sep-22 31/08/2022 07/09/2022 South Buckinghamshire 10404
    Oct-22 28/09/2022 05/10/2022 Buckinghamshire 10406
    Nov-22 26/10/2022 02/11/2022 Durham 11309
    Dec-22 23/11/2022 30/11/2022 Colchester 11506
    Jan-23 04/01/2023 11/01/2023 Cheltenham 11601
    Feb-23 01/02/2023 08/02/2023 Cotswold 11602
    Mar-23 01/03/2023 08/03/2023 Forest of Dean 11603
          Gloucester 11604
          Stroud 11605
          Tewkesbury 11606
          Basingstoke and Deane 11701
          Dacorum 11902
          Hertsmere 11904
          St Albans 11906
          Stevenage 11907
          Three Rivers 11908
          Watford 11909
          Oxford 13102
          West Oxfordshire 13105
          Wiltshire 13906
          Craven 17901
          Richmondshire 17904
          Gateshead 20401
28            
Week 2 Thursday Apr-22 07/04/2022 14/04/2022 West Berkshire 10302
    May-22 05/05/2022 12/05/2022 Reading 10303
    Jun-22 09/06/2022 16/06/2022 Windsor and Maidenhead 10305
    Jul-22 07/07/2022 14/07/2022 Wokingham 10306
    Aug-22 04/08/2022 11/08/2022 Barrow-in-Furness 10902
    Sep-22 01/09/2022 08/09/2022 East Hampshire 11702
    Oct-22 29/09/2022 06/10/2022 Eastleigh 11703
    Nov-22 27/10/2022 03/11/2022 Fareham 11704
    Dec-22 24/11/2022 01/12/2022 Gosport 11705
    Jan-23 05/01/2023 12/01/2023 New Forest 11708
    Feb-23 02/02/2023 09/02/2023 Portsmouth 11709
    Mar-23 02/03/2023 09/03/2023 Rushmoor 11710
          Southampton 11711
          Test Valley 11712
          Winchester 11713
          Isle of Wight 12103
          Elmbridge 13601
          Epsom and Ewell 13602
          Guildford 13603
          Mole Valley 13604
          Reigate and Banstead 13605
          Runnymede 13606
          Spelthorne 13607
          Surrey Heath 13608
          Tandridge 13609
          Waverley 13610
          Woking 13611
          Redcar and Cleveland 15703
          Solihull 20505
          Waltham Forest 50120
30 90          
Week 3 Monday Apr-22 12/04/2022 19/04/2022 Slough 10304
    May-22 09/05/2022 16/05/2022 Cornwall 10807
    Jun-22 13/06/2022 20/06/2022 East Devon 11101
    Jul-22 11/07/2022 18/07/2022 Exeter 11102
    Aug-22 08/08/2022 15/08/2022 North Devon 11104
    Sep-22 05/09/2022 12/09/2022 Bournemouth 11201
    Oct-22 03/10/2022 10/10/2022 Christchurch 11202
    Nov-22 31/10/2022 07/11/2022 Poole 11204
    Dec-22 28/11/2022 05/12/2022 Dorset 11210
    Jan-23 09/01/2023 16/01/2023    
    Feb-23 06/02/2023 13/02/2023    
    Mar-23 06/03/2023 13/03/2023    
9            
Week 3 Tuesday Apr-22 12/04/2022 19/04/2022 Bracknell Forest 10301
    May-22 10/05/2022 17/05/2022 South Hams 11106
    Jun-22 14/06/2022 21/06/2022 Teignbridge 11107
    Jul-22 12/07/2022 19/07/2022 Torbay 11108
    Aug-22 09/08/2022 16/08/2022 Torridge 11109
    Sep-22 06/09/2022 13/09/2022 West Devon 11110
    Oct-22 04/10/2022 11/10/2022 East Hertfordshire 11903
    Nov-22 01/11/2022 08/11/2022 Sedgemoor 13302
    Dec-22 29/11/2022 06/12/2022 South Somerset 13305
    Jan-23 10/01/2023 17/01/2023 Somerset West and Taunton 13306
    Feb-23 07/02/2023 14/02/2023 Stafford 13406
    Mar-23 07/03/2023 14/03/2023 Bath and North East Somerset 15101
          South Gloucestershire 15104
          Dartford 16103
          Sevenoaks 16108
          Thanet 16111
          Herefordshire 18102
          Wirral 20205
          Wandsworth 40111
19            
Week 3 Wednesday Apr-22 13/04/2022 20/04/2022 Mid Devon 11103
    May-22 11/05/2022 18/05/2022 North Hertfordshire 11905
    Jun-22 15/06/2022 22/06/2022 Telford and Wrekin 13206
    Jul-22 13/07/2022 20/07/2022 Shropshire 13207
    Aug-22 10/08/2022 17/08/2022 South Staffordshire 13405
    Sep-22 07/09/2022 14/09/2022 North Warwickshire 13701
    Oct-22 05/10/2022 12/10/2022 Nuneaton and Bedworth 13702
    Nov-22 02/11/2022 09/11/2022 Rugby 13703
    Dec-22 30/11/2022 07/12/2022 Stratford-upon-Avon 13704
    Jan-23 11/01/2023 18/01/2023 Warwick 13705
    Feb-23 08/02/2023 15/02/2023 Bristol 15102
    Mar-23 08/03/2023 15/03/2023 Malvern Hills 18103
          Worcester 18105
          Wychavon 18106
          Wyre Forest 18107
          Birmingham 20501
          Walsall 20506
          Wolverhampton 20507
          East Dunbartonshire 101802
          Dundee 101902
20            
Week 3 Thursday Apr-22 14/04/2022 21/04/2022 Pendle 12308
    May-22 12/05/2022 19/05/2022 Bromsgrove 18101
    Jun-22 16/06/2022 23/06/2022 Redditch 18104
    Jul-22 14/07/2022 21/07/2022 Hounslow 50113
    Aug-22 11/08/2022 18/08/2022 Orkney Islands 90101
    Sep-22 08/09/2022 15/09/2022 Shetland Islands 90102
    Oct-22 06/10/2022 13/10/2022 Western Isles (Comhairle nan Eilean Siar) 90103
    Nov-22 03/11/2022 10/11/2022 Scottish Borders 101101
    Dec-22 01/12/2022 08/12/2022 Clackmannanshire 101201
    Jan-23 12/01/2023 19/01/2023 Falkirk 101202
    Feb-23 09/02/2023 16/02/2023 Stirling 101203
    Mar-23 09/03/2023 16/03/2023 Dumfries and Galloway 101301
          Fife 101401
          Aberdeen 101501
          Aberdeenshire 101502
          Moray 101503
          Highland 101601
          Edinburgh 101701
          East Lothian 101702
          Midlothian 101703
          West Lothian 101704
          Argyll and Bute 101801
          West Dunbartonshire 101803
          South Lanarkshire 101804
          North Lanarkshire 101805
          East Ayrshire 101806
          North Ayrshire 101807
          East Renfrewshire 101808
          Glasgow 101809
          Inverclyde 101810
          South Ayrshire 101811
          Renfrewshire 101812
          Angus 101901
          Perth and Kinross 101903
34 82          
Week 4 Monday Apr-22 18/04/2022 25/04/2022 Oadby and Wigston 12408
    May-22 16/05/2022 23/05/2022 Arun 13802
    Jun-22 20/06/2022 27/06/2022 Chichester 13803
    Jul-22 18/07/2022 25/07/2022 Crawley 13804
    Aug-22 15/08/2022 22/08/2022 Brighton and Hove 14101
    Sep-22 12/09/2022 19/09/2022 Eastbourne 14102
    Oct-22 10/10/2022 17/10/2022 Lewes 14104
    Nov-22 07/11/2022 14/11/2022 Ashford 16101
    Dec-22 05/12/2022 12/12/2022 Canterbury 16102
    Jan-23 16/01/2023 23/01/2023 Dover 16104
    Feb-23 13/02/2023 20/02/2023 Conwy 71101
    Mar-23 13/03/2023 20/03/2023 Gwynedd 71102
          Denbighshire 71103
          Flintshire 71104
          Isle of Anglesey (Ynys Mon) 71106
          Ceredigion 71201
          Carmarthenshire 71202
          Pembrokeshire 71203
          Powys 71204
          Bridgend 71301
          Neath Port Talbot 71302
          Rhondda Cynon Taff 71303
          Swansea 71304
          Blaenau Gwent 71401
          Caerphilly 71402
          Merthyr Tydfil 71404
          Monmouthshire 71405
          Newport 71406
          Torfaen 71407
30            
Week 4 Tuesday Apr-22 19/04/2022 26/04/2022 Amber Valley 11001
    May-22 17/05/2022 24/05/2022 Bolsover 11002
    Jun-22 21/06/2022 28/06/2022 Chesterfield 11003
    Jul-22 19/07/2022 26/07/2022 Derby 11004
    Aug-22 16/08/2022 23/08/2022 Erewash 11005
    Sep-22 13/09/2022 20/09/2022 North East Derbyshire 11007
    Oct-22 11/10/2022 18/10/2022 Derbyshire Dales 11009
    Nov-22 08/11/2022 15/11/2022 Blaby 12401
    Dec-22 06/12/2022 13/12/2022 Ashfield 13001
    Jan-23 17/01/2023 24/01/2023 Bassetlaw 13002
    Feb-23 14/02/2023 21/02/2023 Broxtowe 13003
    Mar-23 14/03/2023 21/03/2023 Cannock Chase 13401
          East Staffordshire 13402
          Adur 13801
          Horsham 13805
          Mid Sussex 13806
          Worthing 13807
          Hastings 14103
          Rother 14105
          Wealden 14106
          Gravesham 16105
          Maidstone 16106
          Medway 16107
          Folkestone and Hythe 16109
          Swale 16110
          Tonbridge and Malling 16112
          Tunbridge Wells 16113
          Vale of Glamorgan 71305
          Cardiff 71403
28            
Week 4 Wednesday Apr-22 20/04/2022 27/04/2022 East Cambridgeshire 10502
    May-22 18/05/2022 25/05/2022 High Peak 11006
    Jun-22 22/06/2022 29/06/2022 South Derbyshire 11008
    Jul-22 20/07/2022 27/07/2022 Basildon 11501
    Aug-22 17/08/2022 24/08/2022 Brentwood 11503
    Sep-22 14/09/2022 21/09/2022 Thurrock 11513
    Oct-22 12/10/2022 19/10/2022 Harborough 12403
    Nov-22 09/11/2022 16/11/2022 Hinckley and Bosworth 12404
    Dec-22 07/12/2022 14/12/2022 Leicester 12405
    Jan-23 18/01/2023 25/01/2023 Melton 12406
    Feb-23 15/02/2023 22/02/2023 North West Leicester 12407
    Mar-23 15/03/2023 22/03/2023 Rutland 12409
          Brecklands 12601
          Broadland 12602
          Corby 12701
          Daventry 12702
          East Northamptonshire 12703
          Kettering 12704
          Northampton 12705
          South Northamptonshire 12706
          Wellingborough 12707
          Gedling 13004
          Mansfield 13005
          Newark and Sherwood 13006
          Nottingham 13007
          Rushcliffe 13008
          Cherwell 13101
          Lichfield 13403
          Newcastle-under-Lyme 13404
          Staffordshire Moorlands 13407
          Stoke-on-Trent 13408
          Tamworth 13409
          West Suffolk 13508
          Wrexham 71105
34            
Week 4 Thursday Apr-22 21/04/2022 28/04/2022 Cambridge 10501
    May-22 19/05/2022 26/05/2022 Fenland 10503
    Jun-22 23/06/2022 30/06/2022 Huntingdonshire 10504
    Jul-22 21/07/2022 28/07/2022 Peterborough 10505
    Aug-22 18/08/2022 25/08/2022 South Cambridge 10506
    Sep-22 15/09/2022 22/09/2022 Braintree 11502
    Oct-22 13/10/2022 20/10/2022 Castle Point 11504
    Nov-22 10/11/2022 17/11/2022 Chelmsford 11505
    Dec-22 08/12/2022 15/12/2022 Epping Forest 11507
    Jan-23 19/01/2023 26/01/2023 Harlow 11508
    Feb-23 16/02/2023 23/02/2023 Maldon 11509
    Mar-23 16/03/2023 23/03/2023 Rochford 11510
          Southend-on-Sea 11511
          Tendring 11512
          Uttlesford 11514
          Boston 12501
          East Lindsey 12502
          Lincoln 12503
          North Kesteven 12504
          South Holland 12505
          South Kesteven 12506
          West Lindsey 12507
          Great Yarmouth 12603
          West Norfolk and Kings Lynn 12604
          North Norfolk 12605
          Norwich 12606
          South Norfolk 12607
          Babergh 13501
          Ipswich 13503
          Mid Suffolk 13504
          East Suffolk 13509
          North Somerset 15103
32 124          
  371          

Annex D: HBAA Initiative activity volumes and funding for FYE March (from 4 April 2022)

Local Authority Full Case Review volumes Self-employed Earnings Review volumes HB Matching Service volumes Maximum funding
Aberdeen City Council 855 71 187 £23,006.00
Aberdeenshire Council 409 45 125 £11,829.79
Adur District Council 314 63 44 £9,275.59
Allerdale Borough Council 257 30 69 £7,348.36
Amber Valley Borough Council 532 50 89 £14,141.09
Angus Council 246 34 88 £7,503.78
Argyll and Bute Council 241 34 88 £7,396.89
Arun District Council 816 113 108 £22,441.54
Ashfield District Council 488 54 130 £13,850.10
Ashford Borough Council 499 88 85 £14,548.97
Babergh District Council 257 53 47 £7,775.92
Barnsley Metropolitan Borough Council 850 98 222 £24,207.35
Barrow Borough Council 267 21 59 £7,164.09
Basildon Council 1116 83 140 £28,363.61
Basingstoke and Deane Borough Council 908 99 126 £24,206.03
Bassetlaw District Council 301 26 78 £8,283.34
Bath and North East Somerset Council 688 117 96 £19,669.01
Bedford Borough Council 1181 156 115 £31,678.43
Birmingham City Council 23,886 1806 1476 £587,718.45
Blaby District Council 229 36 37 £6,510.81
Blackburn with Darwen Borough Council 817 119 131 £22,948.44
Blackpool Council 1015 126 199 £28,316.04
Blaenau Gwent County Borough Council 251 18 87 £7,082.58
Bolsover District Council 197 20 65 £5,719.39
Bolton Council 1570 202 286 £43,710.03
Borough Council of King’s Lynn and West Norfolk 589 75 134 £16,728.62
Borough of Broxbourne Council 730 82 66 £19,093.62
Boston Borough Council 402 43 60 £10,737.96
Bournemouth, Christchurch and Poole Council 2526 406 361 £71,556.95
Bracknell Forest Council 645 67 64 £16,767.61
Braintree District Council 645 77 117 £17,757.60
Breckland Council 569 79 90 £15,845.74
Brent Council 5134 1705 442 £169,010.43
Brentwood Borough Council 138 25 29 £4,110.44
Bridgend County Borough Council 660 43 126 £17,165.87
Brighton and Hove City Council 2609 599 306 £78,615.98
Bristol City Council 3539 479 437 £96,545.48
Broadland District Council 406 96 63 £12,525.07
Bromsgrove District Council 252 30 53 £7,035.31
Broxtowe Borough Council 326 33 91 £9,227.04
Buckinghamshire Council 2524 503 283 £73,502.88
Burnley Borough Council 509 69 88 £14,217.57
Bury Council 820 146 192 £24,670.63
Caerphilly County Borough Council 709 47 219 £19,558.87
Calderdale Council 907 174 156 £26,932.83
Cambridge City Council 661 60 91 £17,223.78
Cannock Chase District Council 345 38 92 £9,810.34
Canterbury City Council 760 105 139 £21,394.81
Cardiff Council 2678 341 336 £72,465.62
Carlisle City Council 360 36 81 £9,904.64
Carmarthenshire County Council 617 111 156 £18,765.60
Castle Point Borough Council 428 47 57 £11,387.32
Central Bedfordshire Council 1192 183 198 £33,866.87
Ceredigion County Council 278 94 56 £9,612.08
Charnwood Borough Council 662 50 92 £16,972.49
Chelmsford City Council 949 111 128 £25,508.34
Cheltenham Borough Council 514 82 95 £14,823.26
Cherwell District Council 0 0 0 £0.00
Cheshire East Council 1145 132 196 £31,244.77
Cheshire West and Chester Council 1167 144 237 £32,629.72
Chesterfield Borough Council 458 79 103 £13,647.17
Chichester District Council 549 136 76 £17,005.61
Chorley Council 416 23 75 £10,627.75
City of Bradford Metropolitan District Council 3404 494 437 £94,139.73
City of Edinburgh Council 4042 393 470 £105,088.44
City of Lincoln Council 580 40 91 £14,874.94
City of London Corporation 74 9 12 £2,032.20
City of Wolverhampton Council 1274 202 251 £36,929.19
City of York Council 629 71 100 £17,026.71
Clackmannanshire Council 218 17 53 £5,900.44
Colchester Borough Council 1152 115 145 £30,181.16
Comhairle Nan Eilean Siar 78 9 17 £2,165.26
Conwy County Borough Council 660 71 117 £17,890.20
Copeland Borough Council 217 16 54 £5,866.55
Cornwall Council 3422 638 567 £100,724.84
Cotswold District Council 221 38 49 £6,573.80
Council of the Isle of Scilly 0 0 0 £0.00
Coventry City Council 2810 334 310 £74,739.78
Craven District Council 113 14 25 £3,182.17
Crawley Borough Council 891 126 91 £24,228.09
Croydon Council 4879 784 340 £133,499.08
Dacorum Borough Council 862 138 109 £24,207.62
Darlington Borough Council 464 49 96 £12,747.57
Dartford Borough Council 580 61 85 £15,460.61
Denbighshire County Council 602 55 96 £15,895.31
Derby City Council 1782 197 233 £47,421.39
Derbyshire Dales District Council 200 37 39 £5,964.17
Doncaster Council 1307 136 256 £35,642.86
Dorset Council 1582 299 255 £46,615.00
Dover District Council 558 57 122 £15,346.47
Dudley Metropolitan Borough Council 908 168 226 £27,704.70
Dumfries and Galloway Council 493 57 141 £14,208.55
Dundee City Council 864 65 199 £23,193.81
Durham County Council 2724 314 692 £77,332.75
East Ayrshire Council 223 24 165 £7,704.51
East Cambridgeshire District Council 295 50 47 £8,504.54
East Devon District Council 521 94 91 £15,316.10
East Dunbartonshire Council 264 20 51 £6,972.70
East Hampshire District Council 380 54 65 £10,697.74
East Herts District Council 549 94 76 £15,682.44
East Lindsey District Council 510 111 131 £16,111.25
East Lothian Council 425 33 122 £11,753.91
East Renfrewshire Council 328 26 49 £8,502.12
East Riding of Yorkshire Council 766 191 193 £24,934.52
East Staffordshire Borough Council 562 82 71 £15,561.49
East Suffolk Council 885 127 172 £25,193.46
Eastbourne Borough Council 838 127 125 £23,569.07
Eastleigh Borough Council 409 57 67 £11,431.71
Eden District Council 123 18 27 £3,552.86
Elmbridge Borough Council 555 171 77 £18,241.52
Enfield Council 7209 1395 555 £205,329.83
Epping Forest District Council 506 83 79 £14,491.63
Epsom and Ewell Borough Council 437 92 38 £12,736.64
Erewash Borough Council 504 40 96 £13,312.29
Exeter City Council 813 64 111 £20,880.61
Falkirk Council 378 22 185 £11,243.55
Fareham Borough Council 337 55 46 £9,560.19
Fenland District Council 480 54 76 £12,965.55
Fife Council 1491 153 327 £41,051.26
Flintshire County Council 494 47 131 £13,775.56
Folkestone and Hythe District Council (Shepway) 494 81 96 £14,370.25
Forest of Dean District Council 318 66 69 £9,791.74
Fylde Council 260 44 55 £7,682.90
Gateshead Council 1062 129 226 £29,783.06
Gedling Borough Council 502 70 90 £14,123.69
Glasgow City Council 5945 457 1274 £158,528.46
Gloucester City Council 0 0 0 £0.00
Gosport Borough Council 0 0 0 £0.00
Gravesham Borough Council 431 58 71 £11,982.44
Great Yarmouth Borough Council 433 40 120 £12,112.35
Guildford Borough Council 0 0 0 £0.00
Gwynedd Council 487 54 133 £13,893.12
Halton Borough Council 541 43 116 £14,478.69
Hambleton District Council 203 36 45 £6,063.08
Harborough District Council 145 19 33 £4,124.64
Haringey Council 5237 1166 415 £154,056.76
Harlow Council 772 68 108 £20,095.45
Harrogate Borough Council 348 54 67 £10,043.18
Harrow Council 2404 1311 205 £95,095.72
Hart District Council 247 61 40 £7,726.22
Hartlepool Borough Council 450 37 103 £12,154.64
Hastings Borough Council 769 109 107 £21,286.52
Havant Borough Council 474 62 80 £13,156.51
Herefordshire Council 735 133 128 £21,575.32
Hertsmere Borough Council 679 145 99 £20,389.46
High Peak Borough Council 332 51 79 £9,753.42
Highland Council 680 49 162 £18,251.26
Hillingdon Council 2888 679 234 £86,162.51
Hinckley and Bosworth Borough Council 268 34 50 £7,463.09
Horsham District Council 514 110 71 £15,380.67
Hull City Council 2244 178 486 £60,069.97
Huntingdonshire District Council 648 65 88 £17,065.68
Hyndburn Borough Council 400 57 74 £11,332.69
Inverclyde Council 313 24 92 £8,669.75
Ipswich Borough Council 901 96 124 £23,940.92
Isle of Anglesey County Council 217 25 59 £6,203.51
Isle of Wight Council 757 150 124 £22,557.41
Islington Council 2228 693 377 £74,334.96
Kirklees Council 2033 304 309 £57,144.72
Knowsley Metropolitan Borough Council 801 77 196 £22,146.81
Lancaster City Council 451 38 113 £12,349.43
Leeds City Council 5084 872 739 £145,933.17
Leicester City Council 2815 434 421 £79,450.97
Lewes District Council 574 145 77 £17,845.80
Lewisham Council 5214 662 486 £138,824.91
Lichfield District Council 221 28 49 £6,261.58
Liverpool City Council 4017 427 731 £109,075.83
London Borough of Barking and Dagenham 3406 639 274 £96,545.75
London Borough of Barnet 4602 1659 461 £156,424.90
London Borough of Bexley 2019 230 202 £53,130.10
London Borough of Bromley 2283 298 227 £61,238.65
London Borough of Camden 2874 705 447 £89,478.55
London Borough of Ealing 4769 1428 379 £151,712.60
London Borough of Hackney 0 0 0 £0.00
London Borough of Hammersmith and Fulham 2230 375 265 £62,984.95
London Borough of Havering 1792 298 194 £50,251.19
London Borough of Hounslow 1960 720 205 £67,156.46
London Borough of Lambeth 5243 785 457 £142,874.75
London Borough of Newham 7418 1750 471 £219,735.90
London Borough of Redbridge 3414 1150 243 £112,205.73
London Borough of Richmond Upon Thames 891 221 114 £27,494.70
London Borough of Tower Hamlets 6183 1395 443 £181,857.42
London Borough of Waltham Forest 3714 730 280 £106,061.17
Luton Borough Council 2647 508 188 £75,034.79
Maidstone Borough Council 935 150 111 £26,172.05
Maldon District Council 207 36 36 £6,031.29
Malvern Hills District Council 213 47 49 £6,668.60
Manchester City Council 6066 589 708 £157,747.90
Mansfield District Council 523 36 98 £13,616.11
Medway Council 1668 186 202 £44,229.68
Melton Borough Council 99 10 21 £2,719.50
Mendip District Council 358 94 84 £11,694.08
Merthyr Tydfil County Borough Council 233 12 62 £6,188.23
Merton Council 1687 412 188 £51,492.79
Mid Devon District Council 222 32 47 £6,391.05
Mid Suffolk District Council 191 46 45 £6,126.71
Mid Sussex District Council 565 105 71 £16,334.89
Middlesbrough Council 1033 122 176 £28,264.62
Midlothian Council 530 29 91 £13,470.97
Milton Keynes Council 2278 305 225 £61,313.82
Mole Valley District Council 347 69 47 £10,201.00
Monmouthshire County Council 434 48 62 £11,601.15
Moray Council 252 44 80 £7,832.53
Neath Port Talbot County Council 785 54 157 £20,601.88
New Forest District Council 581 110 97 £17,156.79
Newark and Sherwood District Council 351 26 97 £9,628.83
Newcastle City Council 1667 203 305 £46,097.02
Newcastle-Under-Lyme Borough Council 495 41 91 £13,081.70
Newport City Council 945 65 188 £24,788.73
North Ayrshire Council 528 59 166 £15,339.42
North Devon Council 433 65 87 £12,451.21
North East Derbyshire District Council 217 31 78 £6,670.76
North East Lincolnshire Council 799 60 133 £20,770.98
North Hertfordshire District Council 539 77 78 £14,994.64
North Kesteven District Council 233 48 57 £7,237.30
North Lanarkshire Council 1182 76 491 £34,202.42
North Lincolnshire Council 550 58 111 £15,065.29
North Norfolk District Council 529 121 97 £16,379.58
North Northamptonshire Council 1270 120 215 £33,804.25
North Somerset Council 863 82 138 £22,894.79
North Tyneside Council 644 90 192 £19,156.04
North Warwickshire District Council 194 27 45 £5,604.22
North West Leicestershire District Council 227 32 54 £6,588.67
Northumberland County Council 1075 169 266 £31,841.65
Norwich City Council 788 129 178 £23,274.56
Nottingham City Council 2762 228 392 £71,490.17
Nuneaton and Bedworth Borough Council 585 43 120 £15,450.23
Oadby and Wigston Borough Council 195 34 29 £5,621.57
Oldham Council 1263 279 245 £39,003.87
Orkney Islands Council 69 9 13 £1,921.18
Oxford City Council 1163 111 198 £31,024.02
Pembrokeshire County Council 397 91 104 £12,724.12
Pendle Borough Council 372 87 70 £11,601.20
Perth and Kinross Council 231 32 97 £7,242.69
Peterborough City Council 1396 180 164 £37,713.25
Plymouth City Council 1510 161 291 £41,227.36
Portsmouth City Council 1717 234 245 £47,328.88
Powys County Council 331 77 95 £10,766.76
Preston City Council 919 63 173 £23,945.91
Reading Borough Council 1371 190 132 £37,063.62
Redcar and Cleveland Borough Council 689 65 154 £18,846.40
Redditch Borough Council 302 40 77 £8,742.44
Reigate and Banstead Borough Council 660 113 74 £18,644.55
Renfrewshire Council 776 53 196 £20,868.43
Rhonda Cynon Taff County Borough Council 835 41 240 £22,348.38
Ribble Valley Borough Council 105 21 22 £3,207.06
Richmondshire District Council 85 9 20 £2,355.83
Rochdale Borough Council 1361 166 224 £37,297.39
Rochford District Council 272 51 47 £8,041.53
Rossendale Borough Council 214 28 55 £6,189.82
Rother District Council 311 72 61 £9,721.12
Rotherham Metropolitan Borough Council 1172 129 248 £32,431.27
Royal Borough of Greenwich 3940 461 350 £103,440.46
Royal Borough of Kensington and Chelsea 2638 430 291 £73,793.18
Royal Borough of Kingston Upon Thames 1251 288 113 £37,283.33
Royal Borough of Windsor and Maidenhead 566 133 72 £17,211.94
Rugby Borough Council 363 42 65 £9,944.59
Runnymede Borough Council 330 50 45 £9,237.43
Rushcliffe Borough Council 296 46 49 £8,430.16
Rushmoor Borough Council 563 50 80 £14,694.94
Rutland County Council 71 14 18 £2,205.13
Ryedale District Council 138 16 28 £3,834.84
Salford City Council 2158 205 315 £56,804.21
Sandwell Metropolitan Borough Council 1391 156 330 £39,027.52
Scarborough Borough Council 538 76 104 £15,266.25
Scottish Borders Council 385 51 96 £11,107.59
Sedgemoor District Council 0 0 0 £0.00
Sefton Council 1176 138 256 £32,885.92
Selby District Council 191 27 41 £5,483.52
Sevenoaks District Council 434 93 87 £13,341.24
Sheffield City Council 3484 440 687 £97,492.36
Shetland Islands Council 43 3 15 £1,232.07
Shropshire Council 832 130 190 £24,402.56
Slough Borough Council 1753 536 127 £55,936.71
Solihull Metropolitan Borough Council 784 71 128 £20,730.26
Somerset West and Taunton Council 694 90 141 £19,544.33
South Ayrshire Council 527 55 110 £14,469.00
South Cambridgeshire District Council 409 68 93 £12,123.20
South Derbyshire District Council 318 49 49 £9,003.17
South Gloucestershire Council 1025 116 135 £27,381.25
South Hams District Council 333 99 56 £10,974.37
South Holland District Council 274 43 52 £7,882.09
South Kesteven District Council 367 77 76 £11,287.37
South Lakeland District Council 280 65 53 £8,739.02
South Lanarkshire Council 926 101 288 £26,817.07
South Norfolk Council 493 94 88 £14,650.04
South Oxfordshire District Council 405 72 72 £11,883.72
South Ribble Borough Council 318 34 55 £8,597.51
South Somerset District Council 0 0 0 £0.00
South Staffordshire District Council 250 31 66 £7,182.21
South Tyneside Council 843 130 212 £24,932.84
Southampton City Council 1867 288 248 £52,285.57
Southend On Sea Borough Council 1312 194 159 £36,261.13
Southwark Council 3774 358 376 £97,014.43
Spelthorne Borough Council 462 78 59 £13,117.81
St Albans City and District Council 571 129 65 £17,120.57
St Helens Council 730 50 174 £19,518.50
Stafford Borough Council 408 36 88 £11,022.71
Staffordshire Moorlands District Council 221 22 54 £6,142.41
Stevenage Borough Council 598 66 80 £15,937.46
Stirling Council 396 35 95 £10,828.49
Stockport Metropolitan Borough Council 987 138 269 £29,005.93
Stockton-On-Tees Borough Council 1191 130 223 £32,537.10
Stoke-On-Trent City Council 1397 178 254 £38,837.82
Stratford On Avon District Council 378 65 82 £11,228.86
Stroud District Council 370 60 81 £10,888.58
Sunderland City Council 1752 201 459 £49,889.76
Surrey Heath Borough Council 234 41 34 £6,735.33
Sutton Council 1425 263 124 £40,363.16
Swale Borough Council 873 100 118 £23,393.54
Swansea Council 812 106 235 £23,826.93
Swindon Borough Council 861 86 137 £22,947.77
Tameside Metropolitan Borough Council 1146 132 304 £32,690.33
Tamworth Borough Council 249 9 51 £6,302.66
Tandridge District Council 329 63 45 £9,606.40
Teignbridge District Council 529 82 90 £15,069.58
Telford and Wrekin Council 1334 111 173 £34,358.64
Tendring District Council 831 146 134 £24,147.50
Test Valley Borough Council 616 57 64 £15,826.38
Tewkesbury Borough Council 277 33 45 £7,568.37
Thanet District Council 784 128 188 £23,300.39
Three Rivers District Council 358 65 50 £10,379.11
Thurrock Council 828 100 105 £22,259.43
Tonbridge and Malling Borough Council 641 100 80 £17,923.67
Torbay Council 933 128 182 £26,387.68
Torfaen County Borough Council 514 39 96 £13,502.70
Torridge District Council 0 0 0 £0.00
Trafford Council 1022 101 202 £27,726.83
Tunbridge Wells Borough Council 545 92 76 £15,542.95
Uttlesford District Council 187 50 37 £6,059.34
Vale of Glamorgan Council 621 55 130 £16,750.16
Vale of White Horse District Council 455 82 73 £13,292.92
Wakefield Council 2137 150 336 £54,941.64
Walsall Council 1768 236 266 £48,754.79
Wandsworth Council 3979 1099 333 £123,912.87
Warrington Borough Council 800 80 180 £22,027.80
Warwick District Council 478 81 100 £14,092.62
Watford Borough Council 884 203 75 £26,264.46
Waverley Borough Council 344 94 74 £11,262.25
Wealden District Council 426 156 71 £14,946.57
Welwyn Hatfield Borough Council 705 91 93 £19,173.52
West Berkshire Council 558 79 78 £15,451.68
West Devon Borough Council 239 40 34 £6,812.87
West Dunbartonshire Council 571 35 138 £15,153.28
West Lancashire Borough Council 245 34 73 £7,281.13
West Lindsey District Council 279 53 64 £8,474.60
West Lothian Council 898 76 233 £24,692.71
West Northamptonshire Council 1722 239 248 £47,633.22
West Oxfordshire District Council 350 61 54 £10,124.07
West Suffolk Council 866 93 106 £22,852.74
Westminster City Council 3656 520 369 £99,435.16
Wigan Council 1133 146 252 £32,178.68
Wiltshire Council 1522 185 252 £41,713.44
Winchester City Council 347 76 64 £10,641.47
Wirral Council 1893 195 335 £51,073.54
Woking Borough Council 611 86 57 £16,521.78
Wokingham District Council 305 51 45 £8,723.50
Worcester City Council 601 60 79 £15,805.37
Worthing Borough Council 712 80 84 £18,865.23
Wrexham County Borough Council 558 67 116 £15,584.33
Wychavon District Council 433 75 79 £12,655.54
Wyre Council 414 47 82 £11,411.75
Wyre Forest District Council 502 109 110 £15,606.05