Guidance

How to make a complaint to Defence Business Services

Guidance for non MOD civilian employees who would like to make a complaint to Defence Business Services (DBS).

• From: Ministry of Defence
• Published: 15 April 2014
• Last updated: 29 July 2020 — See all updates

Documents

How to raise a complaint to Defence Business Services

HTML

Details

A guide for external customers (non MOD civilian employees) who are dissatisfied with the service they have received from the Defence Business Services (DBS) and would like to express their dissatisfaction or make a complaint.

Published 15 April 2014
Last updated 29 July 2020 + show all updates

1. 29 July 2020

   Attachment updated and replaced with fully accessible version.

2. 28 June 2018

   Replaced form with latest version.

3. 16 October 2017

   Updated leaflet with the latest edition.

4. 4 October 2017

   Updated leaflet with the latest edition.

5. 19 September 2017

   Replaced leaflet with the latest edition

6. 18 September 2017

   Attachment replaced with latest version

7. 9 May 2016

   Updated with latest version

8. 15 April 2014

   First published.