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How to recover your UKVI account: video

This video explains how to recover access to your UK Visas and Immigration (UKVI) account.

• From: UK Visas and Immigration
• Published: 18 February 2025
• Last updated: 6 March 2025 — See all updates

Documents

How to recover your UKVI account video

https://vimeo.com/1047804934/351a57b1eb

How to help someone recover their UKVI account video

https://vimeo.com/1047807411/95aaea119b

Details

Read our guidance on recovering your UKVI account.

Published 18 February 2025

Last updated 6 March 2025 + show all updates

1. 6 March 2025

   Added a video explaining how to help someone else recover their UKVI account.

2. 18 February 2025

   First published.