Import Control System 2 — service availability and issues
Updated 1 November 2024
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This publication is available at https://www.gov.uk/government/publications/import-control-system-2-service-availability-and-issues/933718d4-1118-4259-bd1f-84ae722b7d0f
Service availability
Full service available.
If you’re trying to create, sign in or reset your Government Gateway user ID or password, check for known problems with Government Gateway.
Planned downtime
None.
Service issues
We are aware some customers are experiencing issues and may see shipments being rejected for duplicate transport ID errors.
HMRC has been notified that this is currently under investigation and work is ongoing to resolve this as quickly as possible.
Refer to the Business Continuity Plan for Economic Operators ICS2 for full details of business continuity and recovery measures.
We apologise for any inconvenience this may cause.
Other services
Check availability and issues for other services.