Corporate report

Independent Examiner of Complaints Annual Report 2022 to 2023

Annual report of the Independent Examiner of Complaints (IEC).

• From: Office for the Independent Examiner of Complaints
• Published: 3 April 2024

Documents

Independent Examiner of Complaints (IEC) Annual Report

PDF, 412 KB, 23 pages

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Details

Report from the Independent Examiner of Complaints (IEC) on:

• the general approach to administering the complaints accepted for examination
• the volume of referrals
• early observations on opportunities for service improvement

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Published 3 April 2024