Sending forms and letters by email — insolvency practitioner bulletin 8 (2020)
Published 31 January 2025
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Introduction of digital mail service into Enforcement and Insolvency Service
HMRC is helping insolvency practitioners by streamlining the way we deal with forms and letters sent to the department.
We have now introduced the digital mail service across all of Debt Management’s, Enforcement and Insolvency (EIS) teams.
Correspondence is now digitally scanned and can be worked by teams across HMRC.
This also means that, if needed, staff can access and view the digital version remotely, helping us deliver a more efficient customer service to you.
What we need you to do
We have updated Insolvency (VAT Notice 700/56) with the latest contact details for each of our Enforcement and Insolvency teams.
Please use the right details so we can make sure your correspondence is scanned into the right channel to be worked.
Please do not send cheques for dividend payments by post as they cannot be processed through the digital mail service.
Section 8 of the Insolvency (VAT Notice 700/56) outlines the process we need you to follow.