Guidance

Introducing a single point of contact (SPOC): guidance for local authorities

Guidance for local authorities on how to introduce a single point of contact for surveillance camera schemes.

• From: Biometrics and Surveillance Camera Commissioner
• Published: 10 March 2016
• Last updated: 17 May 2019 — See all updates

Documents

Introducing a single point of contact

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This document is primarily aimed at local authorities but can be utilised by any organisation operating video surveillance systems. It provides guidance to local authorities in establishing a Single Point of Contact (SPOC) to support the management of video surveillance systems across its area of responsibility.

It sets out information on why a SPOC is useful, what their responsibilities are, and how to go about introducing a SPOC for surveillance camera related matters.

It explains how a SPOC should establish a Code of Practice (LA Code) setting out the governance arrangements that all surveillance camera schemes must comply with, and the documentation that scheme managers are required to maintain in a Code Assessment Pack (CAP) to demonstrate that each scheme continues to be operated in compliance with the LA Code.

Published 10 March 2016
Last updated 17 May 2019 + show all updates

1. 17 May 2019

   Updated guidance

2. 10 March 2016

   First published.