Guidance

Introducing a single point of contact (SPOC): guidance for local authorities

Guidance for local authorities on how to introduce a single point of contact for surveillance camera schemes.

Documents

Details

This document is primarily aimed at local authorities but can be utilised by any organisation operating video surveillance systems. It provides guidance to local authorities in establishing a Single Point of Contact (SPOC) to support the management of video surveillance systems across its area of responsibility.

It sets out information on why a SPOC is useful, what their responsibilities are, and how to go about introducing a SPOC for surveillance camera related matters.

It explains how a SPOC should establish a Code of Practice (LA Code) setting out the governance arrangements that all surveillance camera schemes must comply with, and the documentation that scheme managers are required to maintain in a Code Assessment Pack (CAP) to demonstrate that each scheme continues to be operated in compliance with the LA Code.

Updates to this page

Published 10 March 2016
Last updated 17 May 2019 + show all updates
  1. Updated guidance

  2. First published.

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