Guidance

Social Housing in the West Midlands (Updated 4 May 2020)

Updated 16 September 2020

This guidance was withdrawn on

This publication is withdrawn as it is no longer current.

Please access Information and guidance on civilian housing

Serial No: JSHAO/21

Date: April 2020

Review Date: April 2021

Local Authorities

The list below gives details of the switchboard telephone number and the main portal for the local authorities in the West Midland. To find the Housing department you will need to ask the switchboard operator for the telephone number or type ‘housing’ in to the search area on the website.

If you are considering applying for local authority housing, you can also do this through the GOV.UK apply for council housing website.

Registered Provider Name General Enquiries
Birmingham City Council 0121 3031111
Bromsgrove District Council 01527 881188
Cannock Chase District Council 01543 462621
Coventry City Council 02476 834833
Dudley Metropolitan Borough Council 0300 5552345
Herefordshire Council 01432 260000
Litchfield District Council 01543 308000
Malvern Hills 01684 862151
Newcastle-under-Lyme Council 01782 717717
North Warwickshire Borough Council 01827 715341
Nuneaton & Bedworth 02476 376376
Redditch Borough Council 01527 64252
Rugby Borough Council 01788 533533
Sandwell Metropolitan Borough Council 0121-5692200
Shropshire Council 0345 6789000
Solihull Metropolitan Borough Council 0121 704 6000
South Staffordshire 01902 696000
Stafford Borough Council 01785 619000
Staffordshire County Council 0300 111 8000
Staffordshire Moorlands District Council 0345 6053010
Stoke on Trent City Council 01782 234567
Stratford-on-Avon 01789 267575
Tamworth Borough Council 01827 709709
Telford & Wrekin Council 01952 380000
Walsall Metropolitan Borough Council 01922 650000
Warwick District Council 01926 450000
Warwickshire County Council 01926 410410
Wolverhampton City Council 01902 556556
Worcester City Council 01905 722233
Worcestershire County Council 01905 763763
Wychavon District Council 01386 565000
Wyre Forest District Council 01562 732928

Housing Associations and other Charitable Housing Providers

Housing Associations and other charitable housing providers vary in size dramatically from less than 50 properties to a stock of over 40,000. They are becoming the major providers of social housing in the UK. Their objective is to provide affordable good quality homes for rent or low cost home ownership. Some are able to accept direct applications whilst others will only take nominations by a local authority.

The housing providers listed below are not necessarily regionally based, but can assist in other parts of the UK.

West Midlands

Name Tel Regions Covered
Stoll 0207 385 2110 Charitable Housing
WMHousing 0300 790 6555 West Midlands
Midland Heart 0345 60 20 540 East & West Midlands
Haig Housing 0208 685 5777 National
Shropshire Housing Group 0300 303 1190 East & West Midlands

Joint Service Housing Advice Office Civ: 01252 787574 Mil: 94222 7574 RC-PERS-JSHAO-0Mailbox@mod.gov.uk