Social Housing in Wales (Updated 4 May 2020)
Updated 16 September 2020
© Crown copyright 2020
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This publication is available at https://www.gov.uk/government/publications/joint-service-housing-advice-office-leaflet-index/social-housing-in-wales-updated-4-may-2020
Serial No: JSHAO/27
Date: April 2020
Review Date: April 2021
Local Authorities
The list below gives details of the switchboard telephone number and the main portal for the local authorities in Wales. To find the Housing department you will need to ask the switchboard operator for the telephone number or type ‘housing’ in to the search area on the website.
If you are considering applying for local authority housing you can also do this through the GOV.UK apply for council housing website.
| Registered Provider Name | Telephone No. |
|---|---|
| Blaenau Gwent County Borough | 01495 311556 |
| Bridgend County Borough Council | 01656 643643 |
| Caerphilly County Borough Council | 01443 815588 |
| Cardiff Council | 029 2087 2087 |
| Carmarthenshire County Council | 01267 234567 |
| Ceredigion County Council | 01545 570881 |
| City & County of Swansea | 01792 636000 |
| Conwy County Borough Council | 01492 574000 |
| Flintshire County Council | 01352 752121 |
| Gwynedd Council | 01766 771000 |
| Isle of Anglesey Council | 01248 750057 |
| Merthyr Tydfil Council | 01685 725000 |
| Monmouthshire Council | 01633 644644 |
| Neath Port Talbot Council | 01639 686868 |
| Newport Council | 01633 656656 |
| Pembrokeshire | 01437 764551 |
| Powys County Council | 01597 826000 |
| [Rhondda Cynon Taf County Borough Council]( | 01443 425005 |
| Torfaen County Borough | 01495 762200 |
| Vale of Glamorgan | 01446 700111 |
| Wrexham County Borough Council | 01978 292000 |
Housing Associations and other Charitable Housing Providers
Housing Associations and other charitable housing providers vary in size dramatically from less than 50 properties to a stock of over 40,000. They are becoming the major providers of social housing in the UK. Their objective is to provide affordable good quality homes for rent or low cost home ownership. Some are able to accept direct applications whilst others will only take nominations by a local authority.
The housing providers listed below are not necessarily regionally based, but can assist in other parts of the UK.
Wales
| Name | Tel | Counties Covered |
|---|---|---|
| [Mid Wales]( | 0300 111 3030 | Powys, Ceredigion, Shropshire |
| Wales & West | 0800 052 2526 | Wales |
| Coastal Housing Group | 01792 479200 | Wales |
| Hafod Housing | 0800 024 8968 | South East Wales |
| Newydd Housing Association | 0303 040 1998 | Mid & South Wales |
| Cantref Housing Association | 01239 712000 | North Carmarthenshire; North Pembrokeshire; Ceredigion; Powys |
| Cardiff Community | 0292 046 8490 | Cardiff |
Joint Service Housing Advice Office Civ: 01252 787574 Mil: 94222 7574 RC-PERS-JSHAO-0Mailbox@mod.gov.uk