Research and analysis

Large Business: 2011 customer survey

Research into large businesses' customer experience of HMRC.

• From: HM Revenue & Customs
• Published: 29 October 2012

Documents

Large Business Panel Survey 2011

Ref: HMRC Research Report 183

PDF, 1.82 MB, 126 pages

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Details

Research report summarising the findings of the 2011 large business panel survey. The aim of this research was to assess businesses’ views of the services provided by HM Revenue and Customs.

Published 29 October 2012