Research and analysis

Leading Public Services through Covid-19

This report brings together findings from two strands of research conducted and commissioned by the NLC as part of Government response to Covid-19

• From: National Leadership Centre and Leadership College for Government
• Published: 14 September 2021
• Last updated: 10 November 2022 — See all updates

Documents

Leading Public Services through Covid-19 HTML

HTML

Leading Public Services through Covid-19

PDF, 1.88 MB, 48 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Collaboration Executive Summary

PDF, 256 KB, 6 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Collaboration case study executive summary: summary

HTML

Case Study: East Ayrshire Vibrant Communities

PDF, 214 KB, 4 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Case Study: Homelessness Prevention Taskforces

PDF, 186 KB, 4 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Case Study: Stepping up leadership programme

PDF, 207 KB, 5 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Case Study: Kent Fire & Rescue’s pandemic response

PDF, 719 KB, 5 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Case Study: The Additional Courts and Tribunals Capacity programme

PDF, 165 KB, 6 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Case Study: Northumbria’s COVID-19 response

PDF, 169 KB, 5 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

COVID-19 Response Public Service Leaders Survey

PDF, 1.3 MB, 34 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Technical Annex - Survey Questions

MS Excel Spreadsheet, 89.2 KB

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Technical Annex - Significance Test Results

MS Excel Spreadsheet, 86.2 KB

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Technical Annex - Data Tables

MS Excel Spreadsheet, 496 KB

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The National Leadership Centre (NLC) supported the Government’s response to COVID-19 by acting as the conduit between Central Government and the NLC’s network of public service leaders. As part of this, the NLC ran a quantitative survey with public service leaders from March to June 2020. The NLC also commissioned Ipsos MORI to conduct qualitative research with their network, which ran from July 2020 to March 2021. This report brings together findings from both strands of research.

Published 14 September 2021
Last updated 10 November 2022 + show all updates

1. 10 November 2022

   Added a HTML version of the summary section of the collaboration case study executive summary.

2. 14 September 2021

   First published.