Guidance

Lettings agents and property managers: redress schemes

Information on the requirement for lettings agents and property managers in England to belong to a government approved redress scheme.

From:: Ministry of Housing, Communities and Local Government, Ministry of Housing, Communities & Local Government (2018 to 2021) and Department for Levelling Up, Housing and Communities
Published: 7 October 2014
Last updated: 2 August 2018 — See all updates

Applies to England

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Ref: ISBN 978-1-4098-5314-5

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From 1 October 2014 it is a legal requirement for lettings agents and property managers in England to join a government approved redress scheme.

This guidance provides information about the requirement and who it applies to.

Published 7 October 2014
Last updated 2 August 2018 + show all updates

2 August 2018
Updated guidance to reflect that Ombudsman Services: Property will no longer be a redress scheme from 6 August 2018.
7 October 2014
First published.