Data for Life in the UK test, Jan 2010 to Oct 2013
Published 15 January 2014
© Crown copyright 2014
This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gov.uk.
Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.
This publication is available at https://www.gov.uk/government/publications/life-in-the-uk-test-data-january-2010-to-october-2013/data-for-life-in-the-uk-test-jan-2010-to-oct-2013
The attached spreadsheet provides the information to questions 1 and 2. The life in the UK test is administered for the Home Office by Learndirect. Some statistical information is provided by Learndirect to the Home Office each month.
Learndirect report incidents of possible cheating to the Home Office. The following figures include incidents of people trying to take notes into the test, suspected of using earpieces, or trying to use translation sites.
* 2011: 23 incidents
* 2012: 8 incidents
* 2013 (figures to end of September): 5 incidents
Learndirect forward total numbers of complaints to the Home Office on a monthly basis. The following figures include all complaints and requests for fee refunds (a large proportion relate to technical issues), and identity candidate errors in completing the on-line booking system. * 2011: 399 * 2012: 1159 * 2013 (figures to end of September): 845