Managing Pay As You Earn in real time: challenges faced by micro-employers
A study with a sub-set of micro employers that are finding payroll reporting Real Time Information (RTI) challenging, to understand barriers to compliance and how HM Revenue and Customs (HMRC) can provide support.
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This research aims to understand (a) what drives error in reporting Pay As You Earn (PAYE) in real time among micro-employers and (b) how might HMRC best support micro-employers to comply with their PAYE reporting requirements.
Conducted through 45 qualitative interviews in 2016 with micro-employers and their agents, the research involved only those who were known to have received a PAYE late filing penalty from HMRC, and those who had made an amendment after the end of the tax year by submitting an Earlier Year Update (EYU).