MCA Business plan 2019 to 2020
The MCA business plan sets out the agency’s plans for 2019 to 2020
Documents
Details
The business plan sets out:
- the services that the agency will deliver and any significant changes it plans to make;
- the resources the agency requires; and
- the key performance indicators, by which its performance will be assessed.
This plan allows service users and members of the public to assess how the agency is performing in operating its key services, managing reforms and the agency finances.
Any enquiries regarding this publication should be sent to us at www.gov.uk/mca.