Independent report

MoJ Language Services Framework: independent review and the government response

Review of the quality of interpretation services under the Language Services Framework Agreement.

• From: Ministry of Justice
• Published: 18 December 2014

Documents

Independent review of quality arrangements under the MOJ Language Services Framework Agreement

PDF, 1.53 MB, 73 pages

Survey analysis: justice system and end users

PDF, 716 KB, 25 pages

Survey analysis: interpreters

PDF, 1.57 MB, 59 pages

Government response to the independent review of quality arrangements under the MOJ Language Services Framework Agreement

PDF, 140 KB, 7 pages

Details

The Ministry of Justice (MOJ) accepted recommendations made by the Public Accounts Committee, the Justice Committee and the National Audit Office to review the quality of interpretation services under the Language Services Framework Agreement.

MOJ commissioned Matrix Knowledge (now Optimity Matrix) to undertake an independent review. On this page you can find the review and its supporting documents, together with the government’s response.

Published 18 December 2014