Guidance

Name related case notes: caseworker guidance

Tells HM Passport Office staff about name related case notes and name related automatic case notes that the system adds automatically.

From:
HM Passport Office
Published
23 June 2023

Documents

Names: name related case notes

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Details

This guidance tells HM Passport Office staff:

  • what they must include in their case notes about the customer’s name
  • how to make sure the Application Management System adds the correct case notes and passport notes

Updates to this page

Published 23 June 2023

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