Guidance

National Insurance number instructions for staff

These instructions are used by Department for Work and Pensions staff to allocate National Insurance numbers.

From:
Department for Work and Pensions
Published
13 December 2016
Last updated
15 January 2024 — See all updates

Documents

Introduction to National Insurance number allocation

PDF, 83.9 KB, 2 pages

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A to Z of common actions

PDF, 539 KB, 65 pages

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Benefit inspired evidence of identity (DCI1 process)

PDF, 438 KB, 38 pages

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British applicants without a passport

PDF, 78.6 KB, 2 pages

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Home Office biometric residence permit verification allocation: In country allocation process

PDF, 147 KB, 10 pages

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Home Office biometric residence permit verification allocation: In country trace process

PDF, 138 KB, 9 pages

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Home Office biometric residence permit verification allocation: Out of country allocation process

PDF, 190 KB, 14 pages

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Channel Island applications

PDF, 59.7 KB, 1 page

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Centre for non-resident fastpaths

PDF, 142 KB, 9 pages

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Confused accounts: National Insurance Account Correction Team type 1 referrals

PDF, 165 KB, 13 pages

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Contact centre appointment booking process

PDF, 521 KB, 24 pages

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Croatian nationals

PDF, 119 KB, 9 pages

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Deceased partner of a Bereavement Benefit claimant

PDF, 126 KB, 7 pages

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Destitute because of domestic violence concession cases

PDF, 80.7 KB, 1 page

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DLA child NINo allocation

PDF, 122 KB, 6 pages

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Documentary evidence and checks

PDF, 172 KB, 18 pages

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Dual nationality applications

PDF, 90.4 KB, 3 pages

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Completing the eDCI1 form

PDF, 124 KB, 7 pages

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eNIRS knowledge library

PDF, 189 KB, 15 pages

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European Union/European Economic Area right to work applications

PDF, 162 KB, 13 pages

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Former Gurkha resettlement postal process

PDF, 140 KB, 8 pages

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Her Majesty’s forces fastpath

PDF, 155 KB, 10 pages

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Ministry of Defence credit applications

PDF, 167 KB, 10 pages

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Home Office Gateway Protection Programme applications

PDF, 151 KB, 11 pages

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Isle of Man applicants

PDF, 88.9 KB, 2 pages

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Juvenile registration: 15 years and 9 months to 20 years old

PDF, 140 KB, 2 pages

NINo Integrity Unit

PDF, 270 KB, 26 pages

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Non European Union/European Economic Area right to work applications

PDF, 167 KB, 13 pages

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Republic of Ireland nationals

PDF, 84.5 KB, 2 pages

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Rework: Initial checks by NINo Centre Decision Maker

PDF, 98.3 KB, 4 pages

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Right to work

PDF, 83.7 KB, 3 pages

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Self-employed applications

PDF, 208 KB, 21 pages

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Student loan applications

PDF, 241 KB, 21 pages

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Service Personnel and Veterans Agency instructions

PDF, 131 KB, 8 pages

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Statement of Evidence applications

PDF, 126 KB, 7 pages

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Syrian refugees

PDF, 138 KB, 9 pages

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Trusted employer fastpath

PDF, 162 KB, 12 pages

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Home Office visa postal process

PDF, 191 KB, 15 pages

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Details

Why we publish these instructions

We publish these instructions to help you understand how we make decisions on allocating National Insurance numbers.

We have replaced some information with a series of letter Xs, as we would if the instructions were published in response to a freedom of information request.

This is because there are some exemptions to the right of access to information.

Get a National Insurance number

See apply for a National Insurance number

Updates to this page

Published 13 December 2016
Last updated 15 January 2024 + show all updates

  1. The staff guide 'Juvenile Registration: 15 years 9 months to 20 years' has been updated to reflect new telephone number

  2. The staff guide 'Juvenile Registration: 15 years 9 months to 20 years' has been updated to reflect new instructions.

  3. Updated Benefit inspired evidence of identity (DCI1 process).

  4. First published.

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