Guidance

Lone and remote working privacy notice

Updated 13 November 2024

Applies to England

© Crown copyright 2024

This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gov.uk.

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This publication is available at https://www.gov.uk/government/publications/natural-england-privacy-notices/lone-and-remote-working-privacy-notice

Natural England’s lone and remote working service is used by Natural England staff and volunteers.

Who collects your data

The data controller is Natural England at:

Foss House, Kings Pool, 1-2 Peasholme Green, York, YO1 7PX

Send questions about how Natural England uses your personal data and your associated rights to the Data Protection Manager at foi@naturalengland.org.uk or:

Natural England, County Hall, Spetchley Road, Worcester, WR5 2NP

The Data Protection Officer for the Department for Environment, Food and Rural Affairs (Defra) group is responsible for checking that Natural England complies with legislation. You can contact them at DefraGroupDataProtectionOfficer@defra.gov.uk or:

Department for Environment, Food and Rural Affairs, SW Quarter, 2nd floor, Seacole Block, 2 Marsham Street, London SW1P 4DF

What personal data’s collected and how it’s used

Natural England uses the information you provide on the lone working registration form to manage its lone and remote working service.

This information will be made available to your elected ‘buddy’, the Natural England Enquiry Service and Peoplesafe, Natural England’s lone worker safety service.

If there’s an incident, your line manager, Natural England volunteer contact or the Natural England Duty Officer (if outside normal office hours) will have access to this information.

The legal basis for processing your personal data is the consent you give on the lone working registration form.

The processing of your data is based on your consent.

Who Natural England shares your personal data with

Natural England shares your information with:

  • Peoplesafe – to administer the lone working technology
  • emergency services – if Peoplesafe or the Natural England incident response staff need to escalate an incident

How long Natural England holds personal data

Natural England will keep your lone working data for 5 years.

What happens if you do not provide the data requested

Natural England will be unable to provide its lone working system.

Use of automated decision-making or profiling

The information you provide is not used for:

  • automated decision making (making a decision by automated means without any human involvement)
  • profiling (automated processing of personal data to evaluate certain things about an individual)

Transfer of data outside the European Economic Area (EEA)

Natural England will not transfer your data outside the EEA.

Your rights

Find out about your individual rights under the General Data Protection Regulation (GDPR), the Data Protection Act 2018.

Complaints

You have the right to make a complaint to the Information Commissioner’s Office at any time.

Natural England’s personal information charter

Natural England’s personal information charter explains more about your rights over your personal data.

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