Research and analysis

NHS walk-in centre services in England: review

The findings of Monitor's review of the provision of NHS walk-in centre services in England.

• From: Monitor
• Published: 19 February 2014

Applies to England

Documents

Final report and recommendations

PDF, 1.17 MB, 110 pages

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Advice and recommendations for commissioners

PDF, 575 KB, 24 pages

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Reponses to preliminary report

PDF, 3.59 MB, 80 pages

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Preliminary report

PDF, 1.04 MB, 95 pages

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Patients' use of walk-in centres - survey results

PDF, 2.17 MB, 98 pages

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Call for submissions

PDF, 254 KB, 7 pages

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Details

This review looked into how closing NHS walk-in centres affects patients, whether commissioning arrangements for walk-in centres are working well for patients, and whether payment mechanisms related to walk-in centres and general practice services are generating benefits for patients.

Published 19 February 2014