FOI release

Non-domestic rating checks and challenges: average response times

A response to an external request for check and challenge response times.

• From: Valuation Office Agency
• Published: 19 January 2018

This publication was withdrawn on 12 December 2023

We have removed outdated replies from the disclosure log, particularly those of limited appeal to the general public. This includes releases from 2015 to 2019, which are not of wider public interest such as those in a very narrow geographical area or data which is now published elsewhere.

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Non-domestic rating checks and challenges: average response times

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1. Summary of FOI request for the following information

“Please could you confirm since the introduction of Check, Challenge, Appeal the average time it has taken the VOA to respond to any Checks and Challenges.”

2. Response

The table shows the average time taken to respond to checks and challenges made through the Check, Challenge, Appeal application between 1 April 2017 and 30 September 2017.

	Median average (calendar) days to resolve
Checks	24
Challenges	36

Resolved check: the VOA has responded stating the outcome in full to a check and cleared the case.

Resolved challenge: A challenge will be resolved when it has been cleared on the VOA’s administrative system, primarily because it has been agreed or rejected.

Published 19 January 2018