Guidance

Ofqual complaints procedure guidance

Documents with information on complaining to Ofqual about an issue with a regulated qualification or awarding organisation and making a complaint about Ofqual.

• From: Ofqual
• Published: 16 April 2025

Applies to England

Documents

Complaints to Ofqual

Ref: Ofqual/25/7215/1

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Complaints about Ofqual

Ref: Ofqual/25/7215/2

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Details

This page contains accessible documents with information on how to complain to Ofqual about an issue with a regulated qualification or awarding organisation and how to make a complaint about Ofqual.

We want all users of organisations and qualifications we regulate to receive a good service and to have things put right when they go wrong.

For more information, see Ofqual’s complaints procedure.

Published 16 April 2025