Research and analysis

One Click project: HMRC user needs

Research on customers feedback on the Online Tax Registration Service and Business Tax Dashboard.

• From: HM Revenue & Customs
• Published: 8 May 2013

Documents

One click

Ref: HMRC Research Report 245

PDF, 75.1 KB, 7 pages

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Details

Research report on a qualitative study exploring customer needs and expectations for the One Click products.

Published 8 May 2013