CDDO Accessibility Regulations campaign information
Updated 20 April 2021
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1. Making online public services accessible
New regulations mean that public sector organisations have a legal duty to make their websites and mobile applications (apps) accessible by making them perceivable, operable, understandable and robust. The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 became UK law in September 2018 and aim to make online public services accessible for everyone, including those with disabilities.
There are three key compliance deadlines for the regulations:
- 23 September 2019 for ‘new’ public sector websites published on or after 23 September 2018
- 23 September 2020 for any other public sector website
- 23 June 2021 for public sector mobile apps
The first deadline to meet the regulations was 23 September 2019 and impacts ‘new’ websites. This means public sector organisations should have checked the accessibility of websites published on or after 23 September 2018 and published an up-to-date accessibility statement.
Public sector organisations must also make sure all new websites launched in the future meet accessibility requirements and have an accessibility statement.
Public sector organisations have until 23 September 2020 to make websites published before 23 September 2018 accessible and publish an accessibility statement. Mobile apps must meet accessibility requirements by 23 June 2021. Any intranets, extranets or employee-facing websites that are published or undergo significant change on or after 23 September 2019 must meet the requirements too.
2. What organisations must do
There are four steps public sector organisations must take to ensure they are compliant with the regulations:
- Understand how the regulations will impact them
- Check the accessibility of their websites
- Make a plan to fix any problems they find
- Publish an accessibility statement
3. How you can help
The Central Digital and Data Office (CDDO) has published guidance to support public sector organisations in meeting their legal obligations. We would appreciate your help in ensuring your audiences are aware of their responsibilities and where they can find guidance, by sharing campaign materials and signposting to the campaign website.
Use the hashtag #AccessibilityRegulations in your social media posts so we can track the reach of messaging.
4. More support
Although CDDO will continue to provide guidance for public sector bodies, organisations must interpret the regulations and guidance themselves, seeking legal advice where required. There are also a number of accessibility community groups for knowledge-sharing.
Organisations and individuals interested in taking part in user testing can register their interest by emailing: accessibility-user-research@digital.cabinet-office.gov.uk.
For campaign support, email nancy.hull@digital.cabinet-office.gov.uk.