Guidance

Online Agent Authorisation: service availability and issues

Check the availability and any issues affecting the Online Agent Authorisation online service.

From:
HM Revenue & Customs
Published
1 January 2014
Last updated
1 December 2021 — See all updates

Documents

Online Agent Authorisation: service availability and issues

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Latest updates on the availability and any issues affecting the Online Agent Authorisation online service.

Updates to this page

Published 1 January 2014
Last updated 1 December 2021 + show all updates

  1. The service issue identified on 30 November 2021 has been resolved.

  2. A service issue has been identified that means agents are currently unable to authorise themselves to act on behalf of their clients.

  3. Planned downtime from 11:59pm on Monday 4 October 2021 to 12:30am Tuesday 5 October 2021 has been added.

  4. Planned downtime from 12pm to 12:30pm on Tuesday 5 October 2021 has been added.

  5. Planned downtime from 7am to 8am on Thursday 17 June 2021 has been added.

  6. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  7. Service issues section has been updated.

  8. Planned downtime has been added to this page.

  9. First published.

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