Research and analysis

OPSS product safety and consumers: Wave 6

An independent research report.

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Details

This tracker seeks to build on a body of existing research and evidence in this area, including the Consumer Attitudes to Product Safety study.  It aims to benchmark and measure various key objectives of OPSS as well as filling evidence gaps for various policy topics. 

The objectives of this research include: 

  • to understand and monitor consumers’ awareness and attitudes to a range of product safety issues 
  • to gain new attitudinal insight on OPSS policy areas 
  • to increase understanding of vulnerabilities and vulnerable groups 

To support these objectives, OPSS commissioned YouGov to understand and monitor consumers’ awareness and attitudes of product safety, their attitudes towards the product safety regulatory system, and their understanding of different organisations concerned with product safety. 

This report presents the findings from the sixth wave of tracking, including comparisons against the previous waves where applicable. It also includes an exploration of key topical policy areas including online purchases, personal light electric vehicles, night wear, and metrology. 

The study represents one of the largest of its type and provides invaluable insight into thousands of experiences of how people perceive the safety of products and handle any safety issues they face.

Updates to this page

Published 7 November 2024

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