Research and analysis

Tax Calculation: testing

Research on how well customers understand the Tax Calculation and guidance sent by HMRC to those who have paid too much or too little tax.

• From: HM Revenue & Customs
• Published: 7 December 2012

Documents

Testing the P800 Tax Calculation and Notes

Ref: HMRC Research Report 204

PDF, 781 KB, 9 pages

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Details

Research report to test customer understanding of the content of the introduction letter, the tax calculation page and the notes pages.

Published 7 December 2012