Guidance

Package holiday refunds and cancellations

Information on your rights for people who are considering or have purchased a package holiday

• From: Competition and Markets Authority
• Published: 14 May 2021

Documents

Information about package holiday refunds and cancellations

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Details

We set out a number of things to consider when buying package holidays. It is not a comprehensive statement about all cancellation issues. It reflects important concerns or questions raised with the CMA by consumers about package holiday cancellations during the pandemic.

This information is not a substitute for legal advice and if you have any queries about package holiday cancellations you should take independent advice.

Published 14 May 2021