Transport Focus: operational management statement
The framework agreement between the Department for Transport and Transport Focus as of November 2017.
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Sets out the broad framework within which Transport Focus will operate.
The 2017 framework replaces the previous version of the agreement from 2014.
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Published 15 December 2015Last updated 13 November 2017 + show all updates
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Framework document reviewed and renewed, as required every 3 years, to include more detailed references to Transport Focus’s role in helping to ensure transport users have a greater public voice in decision-making.
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First published.