Guidance

Malicious reports of lost and stolen passports: caseworker guidance

Tells HM Passport Office staff how to deal with malicious lost and stolen passport reports.

From:
HM Passport Office
Published
30 March 2021
Last updated
11 November 2022 — See all updates

Documents

Passport cancellations: malicious lost and stolen reports (accessible)

HTML

Passport cancellations: malicious lost and stolen reports

PDF, 246 KB, 18 pages

Details

This guidance tells HM Passport Office staff how to deal with customer queries, when a malicious report has resulted in the cancellation of a passport (from a loss report).

Updates to this page

Published 30 March 2021
Last updated 11 November 2022 + show all updates

  1. Updated guidance published.

  2. Accessible version added.

  3. First published.

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