Guidance

PIP editorial for support organisations

Personal Independence Payment (PIP) information for support organisations to use in their own communications.

• From: Department for Work and Pensions
• Published: 3 September 2013
• Last updated: 5 March 2014 — See all updates

This publication was withdrawn on 7 May 2014

These documents are no longer up to date. We have replaced them with:

• sample PIP editorial content for health professionals
• sample editorial content for local authorities

Documents

PIP editorial for support organisations

Ref: ISBN 978-1-78153-667-4

MS Word Document, 227 KB

PIP editorial for support organisations (Welsh)

Ref: ISBN 978-1-78153-668-1

MS Word Document, 239 KB

PIP editorial for the health professions

Ref: ISBN 978-1-78153-670-4

MS Word Document, 284 KB

PIP editorial for local authorities

Ref: ISBN 978-1-78153-671-1

MS Word Document, 75 KB

PIP editorial for local authorities (Welsh)

Ref: ISBN 978-1-78153-672-8

MS Word Document, 170 KB

Welsh: PIP editorial for the health professions

Ref: ISBN 978-1-78153-669-8

MS Word Document, 305 KB

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This publication provides information about Personal Independence Payment (PIP), which support organisations are encouraged to use as part of their communications with their staff and clients. The publication includes information on the following subjects:

• general information for any organisation, including what PIP is, benefit rules, assessment criteria, timeline and claimant journey
• PIP and different claimant circumstances
• PIP and other benefits and services
• forms and leaflets
• more information about welfare reform
• common abbreviations
• where to go and who to contact for further help with PIP communications

Also available are seperate versions of the publication for specific audiences, including:

• local authority staff
• health professions
• carers

PIP toolkit

There is more information for support organisations in the PIP toolkit.

Information for claimants

See www.gov.uk/pip

Published 3 September 2013
Last updated 5 March 2014 + show all updates

1. 5 March 2014

   Editorial (general and health sector version) document updated with new information on how long to expect claims to take and new processes for special rules for terminal illness claims.

2. 18 December 2013

   Details added to editorial content about extending reassessment areas. DWP will ask existing DLA claimants to claim PIP instead, under certain conditions.

3. 18 November 2013

   General editorial (Welsh) and Local Authority editorial (English and Welsh) both re-written to included reusable articles of various lengths (100 - 600 words).

4. 28 October 2013

   Deleted 'PIP editorial for carers' as this information is included in the 'PIP quick guide for carers and carers organisations'. Updated general, health sector and local authority editorial documents.

5. 20 September 2013

   We are delaying the reassessment for some DLA claimants by 3 weeks until 28 October, following the consultation on the PIP ‘moving around’ assessment criteria, to give the government more time to consider responses and to respond.

6. 3 September 2013

   First published.