Corporate report
Planning Inspectorate Customer Charter
One of the Planning Inspectorate’s key priorities is delivering ‘excellent customer service’. We are committed to putting customers at the heart of everything we do, understanding customer needs and improving the customer’s experience when dealing with us.
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Details
The Planning Inspectorate has published its Customer Charter.
Updates to this page
Published 6 April 2017
Last updated 29 April 2024
show all updates
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Outcomes for Breaching the Charter added to the charter
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Wording updated on the final bullet point of 'In return – we ask that you:'
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First published.