Correspondence

Post Office Horizon: Group Litigation Order (GLO) ex gratia payment scheme

Letter to postmasters who brought the Group Litigation Order case against the Post Office, asking for their views on the options for delivering additional compensation.

This was published under the 2019 to 2022 Johnson Conservative government

Documents

Details

See the details of the new compensation scheme.

We have added here a summary and analysis of responses to this informal consultation.

In 2019, a number of postmasters who had taken the first legal action against the Post Office over Horizon received £43 million plus legal costs in a settlement. However, much of this money was swallowed up by the associated costs of funding their case, and they were ineligible for the Historical Shortfall Scheme (HSS) that was subsequently set up to compensate other affected postmasters.

The government confirmed in March 2022 that it would therefore create a new scheme to ensure the GLO group has access to similar levels of compensation to their non-GLO peers.

Postmasters were asked to send their views by 26 September 2022 to glocompensation@businessandtrade.gov.uk.

Updates to this page

Published 2 September 2022
Last updated 7 December 2022 + show all updates
  1. Summary and analysis of responses published, and link to details of new compensation scheme.

  2. First published.

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