Policy paper

Prepayment rules and protections: CFP response to the OFGEM call for evidence

Response from the Committee on Fuel Poverty to the February 2023 Ofgem call for evidence on prepayment rules and protections.

• From: Committee on Fuel Poverty
• Published: 14 April 2023

Documents

Ofgem’s call for evidence on prepayment rules and protections: comments from the Committee on Fuel Poverty

PDF, 546 KB, 6 pages

Details

This document constitutes the contribution from the Committee on Fuel Poverty (CFP) to the February 2023 Ofgem call for evidence on prepayment rules and protections.

Ofgem was seeking evidence on the relevant licence conditions and guidance covering:

• identification of vulnerabilities
• prepayment meter (PPM) Safe and Reasonably Practicable rules and guidance
• processes in place for installing or switching customers to PPM

Published 14 April 2023