Guidance

Providing a 'Key information document' for agency workers: guidance for employment businesses

Guidance on producing a 'Key information document', or key facts page, for agency workers.

Documents

Details

Regulation 13A of the ‘Conduct Regulations’ (Conduct of Employment Agencies and Employment Businesses Regulations 2003) introduces a requirement to provide a ‘Key information document’ for agency workers.

The new regulation comes into effect from 6 April 2020. After this date all new agency workers must be given a ‘Key information document’ before agreeing terms with an employment business.

This guidance is to help employment businesses comply with the regulations. It may also be useful for:

  • hirers
  • intermediary or umbrella companies in the recruitment supply chain
  • agency workers

Employment businesses can download the blank ‘Key information documents’ and adapt as necessary.

Updates to this page

Published 3 October 2019
Last updated 24 June 2024 + show all updates
  1. Telephone number for Employment Agency Standards Inspectorate updated.

  2. First published.

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