Research and analysis
Qualitative research on VAT de-registration
Research into customer perceptions and experiences of VAT de-registration.
Documents
Details
HMRC commissioned Ipsos, an independent research agency, to conduct research to explore customers’ understanding and experiences of registering and deregistering from VAT. The research took place 2023 and involved 60 in-depth interviews with businesses and agents on de-registration.
Updates to this page
Published 26 September 2024