Research and analysis

Qualitative research on VAT registration

Research into customer perceptions and experiences of the VAT registration.

From:
HM Revenue & Customs
Published
26 September 2024

Documents

Qualitative research on VAT registration findings

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Details

HMRC commissioned Ipsos, an independent research agency, to conduct research to explore customers’ understanding and experiences of registering and deregistering from VAT. The research took place in 2022 and involved 39 semi-structured interviews with businesses on registration.

Updates to this page

Published 26 September 2024

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