Research and analysis

Quantitative research into public awareness, attitudes, and experience of Smart Meters: Wave 4

Tracking survey to measure the public’s views on smart meters and in-home displays (IHDs), including their information needs.

• From: Department of Energy & Climate Change
• Published: 4 February 2014

Documents

Key findings summary

Ref: 14D/017

PDF, 188 KB, 7 pages

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Technical report

PDF, 231 KB, 7 pages

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Questionnaire

PDF, 390 KB, 18 pages

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Topline data

MS Excel Spreadsheet, 121 KB

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Details

DECC commissioned a series of surveys to measure the public’s views on smart meters and in-home displays (IHDs). The overall objective of the project was to understand consumer awareness, understanding of and attitudes towards smart meters and to see how these changed over time. The study was comprised of biannual nationally representative surveys, conducted face-to-face in homes across Great Britain.

The fourth wave of the survey was conducted during September/October 2013 and was comprised of interviews with 2,333 respondents. The respondents were all adults who were at least jointly responsible for paying their household energy bills. Data were weighted to provide nationally and regionally representative results. The key findings from Wave 4 are presented in the short summary report. This report is supported by a technical report outlining the survey methodology, a copy of the survey questionnaire and a spreadsheet of topline data from all four waves of the survey.

Published 4 February 2014