Correspondence

Regarding improving customer communications during disruptions to rail services

From the Secretary of State for Transport to the Chief Executive of the Rail Delivery Group and train operating companies.

This was published under the 2016 to 2019 May Conservative government

Documents

Letter from the Secretary of State for Transport to the Chief Executive of the Rail Delivery Group

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Details

Letter from Chris Grayling, Secretary of State for Transport to Paul Plummer, Chief Executive of the Rail Delivery Group on the importance of good passenger communications during times of disruption on the railway.

Updates to this page

Published 6 March 2018

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