Guidance

Register a trust or estate: service availability and issues

Check the availability and any issues affecting the trusts and estates registration service.

From:
HM Revenue & Customs
Published
15 May 2018
Last updated
9 September 2024 — See all updates

Documents

Register a trust or estate — service availability and issues

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Details

Latest updates on the availability and any issues affecting the trusts and estates registration service.

Updates to this page

Published 15 May 2018
Last updated 9 September 2024 + show all updates

  1. Planned downtime from 9:30pm to 10:30pm on Saturday 14 September 2024 has been added.

  2. Planned downtime for Saturday 22 June 2024 7am to 9:15pm Sunday 23 June 2024 has been cancelled.

  3. Planned downtime from 7am Saturday 22 June to 5pm Sunday 23 June 2024 has been changed and is now from 7am Saturday 22 June to 9:15pm on Sunday 23 June 2024.

  4. Planned downtime from 10pm on Friday 12 July 2024 to 7am Monday 15 July 2024 has been added.

  5. Planned downtime from 7am on Saturday 22 June 2024 to 5pm Sunday 23 June 2024 has been added.

  6. Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been changed and is now from 7am to 11pm on Sunday 10 March 2024.

  7. Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been added.

  8. Planned downtime from 7:30am to 10:30pm on Sunday 18 February 2024 has been changed and is now from 6am to 11:45pm on Sunday 18 February 2024.

  9. This service will be unavailable from 7:30am to 10:30pm on Sunday 18 February 2024.

  10. Planned downtime for Saturday 9 December 2023 has been amended.

  11. Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.

  12. Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been cancelled.

  13. Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been added.

  14. Planned downtime from 6am to 7pm on Sunday 19 November 2023 has been added.

  15. Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.

  16. Planned downtime from 7am to 9pm on Sunday 10 September 2023 added.

  17. Planned downtime for 7am on Saturday 15 July 2023 to 6pm on Sunday 16 July 2023 has been added.

  18. Planned downtime from 5am on Sunday 9 July 2023 to 2am on Monday 10 July 2023 has been added.

  19. The planned downtime from 3:30pm to 10:30pm on Saturday 1 July 2023 has been cancelled.

  20. Planned downtime from 3:30pm to 10:30pm on Saturday 1 July 2023 has been added.

  21. Planned downtime from 8am to 3pm on Sunday 25 June 2023 has been added.

  22. If your Proof of Registration PDF created by the Trust Registration Service (TRS), is missing information about settlors, you can contact us to ask for a complete version. A link to the contact details has been added.

  23. Planned downtime from 8:10am on Sunday 16 April 2023 to 12:01am on Monday 17 April 2023 has been added.

  24. Planned downtime from 8:25am to 9pm on Sunday 26 March 2023 has been added.

  25. Planned downtime from 10:15pm on Saturday 10 December 2022 to 7pm on Sunday 11 December 2022 has been added.

  26. The service issue about some users not being given a unique reference number when registering a trust has been resolved.

  27. Planned downtime from 5pm on Friday 14 October 2022 to 5pm on Monday 17 October 2022 has been added.

  28. Planned downtime from 12:05pm to 9pm on Wednesday 28 September 2022 has been added.

  29. Planned downtime from 9:30am to 3pm on Sunday 11 September 2022 has been added.

  30. A service issue about getting a unique reference number has been added.

  31. A service issues about the Trust Registration Service experiencing very high volumes has been added. Some users may experience technical issues with the service.

  32. Planned downtime from 9am to 11pm, Sunday 31 July 2022 has been added.

  33. Planned downtime from 8am on Saturday 9 July 2022 to 1pm Sunday 10 July 2022 has been added.

  34. A service issue has been added about how to register a trust if the settlor has died after the trust was set up.

  35. Planned downtime from 11pm on Saturday 14 May 2022 to 7:30am on Sunday 15 May 2022 has been added.

  36. Planned downtime from 8am to 4pm on Sunday 8 May 2022 has been added.

  37. Planned downtime from 5pm on Friday 25 June 2021 to 9am Monday 28 June 2021 has been added.

  38. Planned downtime from 9am on Sunday 30 May to 9pm on Sunday 30 May 2021 has been added.

  39. Planned downtime from 5pm on Thursday 29 April to midday on Tuesday 4 May 2021 has been added.

  40. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  41. First published.

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