Report on an investigation into complaints about High Speed Two Limited
How HS2 Ltd dealt with a group of six families, whose community faced break-up under plans for the new rail network.
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Our investigation shows how, keen to keep their community intact, the families engaged constructively with HS2 Ltd from the beginning, and made alternative proposals based on the planned rail route. The families’ preferred option was for the whole community to be relocated together to a new site. For this to happen, the families needed help from HS2 Ltd.