Research into the customs intermediaries sector: Wave 1 report
A summary report on the first research wave into the customs intermediaries sector.
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This research into the customs intermediaries research aims to:
- accurately estimate the size and capacity of the customs intermediary population and the sub-groups within it
- build on previous research designs to create a more robust sample frame and method for conducting surveys with this population
- better understand the population in terms of structure, characteristics, and the services that customs intermediaries provide for their customers
- measure change in customs declaration capacity in response to Transition policies as part of 3 waves of surveys
The research consists of a qualitative development phase, the first of 3 waves of quantitative phone surveys, follow-up qualitative interviews and sizing work to estimate the total size, make-up and capacity of the sector as a whole.