Guidance

Resolving complaints

Guidance from the Office of the Immigration Services Commissioner (OISC) on how to handle complaints.

• From: Office of the Immigration Services Commissioner
• Published: 8 July 2014
• Last updated: 1 April 2016 — See all updates

This publication was withdrawn on 1 April 2016

On 1 April 2016 the Office of the Immigration Services Commissioner (the OISC) implemented a new code of standards. The OISC also published new practice and guidance notes for immigration advisers.

Documents

Guidance note on the resolution of complaints

PDF, 884 KB, 4 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@homeoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This guidance was withdrawn on 1 April 2016.

Published 8 July 2014
Last updated 1 April 2016 + show all updates

1. 1 April 2016

   Guidance withdrawn.

2. 8 July 2014

   First published.