Guidance

Retail banking market investigation: infographics

Infographics illustrating some of the CMA’s measures to reform the personal and business current account markets, and when these take effect.

• From: Competition and Markets Authority
• Published: 9 August 2016
• Last updated: 2 February 2017 — See all updates

Documents

Personal current accounts - timeline

PDF, 798 KB, 1 page

Personal current accounts - timeline

PNG, 464 KB

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SME banking - timeline

PDF, 1010 KB, 1 page

SME banking - timeline

PNG, 510 KB

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What is open banking?

PDF, 181 KB, 1 page

What is open banking?

PNG, 423 KB

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Remedy map

PDF, 137 KB, 1 page

Remedy map

PNG, 365 KB

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How the CMA's remedies will help consumers

PDF, 159 KB, 1 page

How the CMA's remedies will help consumers

PNG, 331 KB

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How the CMA's remedies will help overdraft users

PDF, 164 KB, 1 page

How the CMA's remedies will help overdraft users

PNG, 321 KB

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How the CMA's remedies will help SMEs

PDF, 160 KB, 1 page

How the CMA's remedies will help SMEs

PNG, 365 KB

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Details

In August 2016, the Competition and Markets Authority (CMA) published its final report following its investigation into the retail banking market.

We found that older and larger banks do not have to work hard enough to win and retain customers, so it’s difficult for new and smaller banks to grow. Our remedies include changes to help consumers and microbusinesses find a better deal and the quicker adoption of open banking.

The infographics illustrate how open banking works and the timetable for the implementation of remedies to reform the personal and business current account markets.

We’ve also published a short overview of our investigation.

Published 9 August 2016
Last updated 2 February 2017 + show all updates

1. 2 February 2017

   Infographics on SME banking and personal current accounts published.

2. 9 August 2016

   First published.