Research and analysis

Searching and switching in retail banking

This paper investigates the factors that drive customers to search for and switch to a new bank account.

• From: Competition and Markets Authority
• Published: 15 October 2018

Documents

Searching and switching in retail banking

PDF, 303 KB, 19 pages

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Details

These working papers highlight analysis carried out by CMA economists:

• This could include analysis which provides a framework for our thinking on particular types of cases.
• It could also be analysis which draws together lessons from previous cases or highlights particular economic issues or novel analysis used in cases.

The working papers represent the views of the individual authors, and should not be taken to represent the collective view of the CMA.

Published 15 October 2018