Guidance

Service family accommodation customer service charter

Customer service charters for service family accommodation customers to promote a commitment to decent living standards and excellent customer service.

From:
Ministry of Defence
Published
11 December 2019
Last updated
12 July 2024 — See all updates

Documents

UK service family accommodation customer service charter

PDF, 404 KB, 4 pages

DIO accommodation European support group customer service charter

PDF, 345 KB, 4 pages

Details

These charters promote a commitment to decent living standards and excellent customer service for families living in service family accommodation both in the UK and the European Support Group.

Updates to this page

Published 11 December 2019
Last updated 12 July 2024 + show all updates

  1. Updated 'UK service family accommodation customer service charter'.

  2. Updated: UK service family accommodation customer service charter. Added: DIO accommodation European support group customer service charter.

  3. First published.

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