Corporate report

Single Customer Account Accounting Officer Assessment

This sets out the key points from the HMRC Accounting Officer's assessment of a major government programme.

• From: HM Revenue & Customs
• Published: 7 August 2023

Documents

Single Customer Account: Accounting Officer Assessment summary

HTML

Details

The Single Customer Account (SCA) programme was formed following the Spring Budget in 2021 and will transform HMRC’s digital services for customers by building a new digital account experience and ‘digital first’ end-to-end services and optimising existing services.

The programme will join the existing personal tax account (PTA)/business tax account (BTA) with new functionality to create a single, personalised, intuitive, and relevant digital experience for our customers.

The Accounting Officer’s assessment concluded that the programme is value for money and deliverable.

Published 7 August 2023